Efficiency
Anaheim practices spend hours on phone intake and manual data entry. An AI receptionist captures patient name, DOB, contact info, and reason for visit on the call—then syncs demographics and appointment to your EMR in seconds.
The AI gathers patient information while your team handles check-in, insurance cards, and room setup. Phone intake is no longer a bottleneck.
Patient demographics and appointment are already in your EMR. Clinical staff sees correct contact info, DOB from day one.
Patient provides insurance information on the call. Your staff reviews the structured summary and verifies benefits with complete data already captured.
Correct phone number and confirmed appointment details are logged. Your confirmation texts and reminders reach patients at the right number.
Patient demographics synced to EMR
Name, DOB, phone, address captured and verified
New patient records created automatically
Demographics and appointment written to your EMR
Insurance captured on first call
Structured summary ready for staff review and verification
Chief complaint documented
Reason for visit captured for clinician review
Yes. MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, and others. Patient demographics—name, DOB, phone, address—and the appointment are written directly to your EMR. Chief complaint, insurance information, and other intake details are returned as a structured summary for your staff to review, verify, and file.
The AI asks for insurance but does not block the appointment if the patient declines. Insurance status is captured as part of the intake summary and flagged for your staff to follow up before the visit.
Yes. You can configure the AI to ask specific questions based on your specialty. For example, a dermatology practice might ask about previous skin procedures, while a surgical practice might ask about medication allergies and prior surgeries.
All calls are encrypted and handled according to HIPAA standards. Patient data is never shared with third parties and is stored securely until your staff reviews and files it.
Your staff reviews the intake summary before the visit and can correct any errors in the EMR. If the patient provides wrong contact info, your team can call to verify before the appointment.
Typically 3-4 minutes for a full new patient intake including appointment booking. Your receptionists currently spend 10-15 minutes on the phone and another 5-10 minutes entering data manually. The AI reduces total time and eliminates re-entry.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
