Med Spa

AI receptionist captures med spa new client intake during the booking call — skin type, concerns, treatment goals, and prior experience

Med spa consultations are faster when you already know a client's skin type, concerns, and what they've tried before. An AI receptionist captures intake details during the call to book, so your aesthetician starts consultations fully informed.

How it pays back

Consultation time is spent on discovery and treatment planning, not intake

Your aesthetician or nurse injector skips the 'What brings you in?' questions and starts with recommendations. Faster consultation = more confident client and better outcomes.

Med spa can pre-screen for safety and contraindications

If a caller reports pregnancy, active cold sores, or recent accutane use, your staff knows before the appointment and can reschedule if needed — avoiding wasted chair time.

Clients feel heard from their first interaction

The AI's intake questions show that you care about their specific concerns. By the time they talk to your aesthetician, they feel like their goals have been documented and will be addressed.

No duplicate data entry or lost intake sheets

Intake captured on the call is automatically structured and returned to your staff. No handwritten forms, no data re-keying, no lost paperwork.

Intake captured during booking

New clients provide skin type, concerns, and goals on the call

Safety screening completed before arrival

Contraindications and allergies flagged in real time

Structured summary returned to your team

Intake data ready to review or file with no re-entry

Consultation prep time eliminated

Aesthetician has complete client profile before first meeting

Frequently asked questions

What intake questions does the AI ask med spa clients?

You configure the intake template for your med spa. Typical questions cover skin type, primary concerns, prior treatments (injectables, laser, etc.), allergies, sensitivities, and treatment goals. You can add custom questions.

How does the AI know if an answer is a contraindication for treatment?

The AI is trained to recognize common contraindications — pregnancy, active infections, recent accutane use, bleeding disorders — and flags them for your medical director to review before the appointment.

Does the intake summary go directly into the patient chart?

The AI returns a structured intake summary that your staff reviews and files. You retain full control over what goes in the chart and can add clinical notes or test results before finalizing the record.

What if a client declines to answer an intake question?

The AI notes the decline. Your staff can follow up during the consultation or appointment check-in. Nothing is forced; the AI captures what the client offers.

Can existing med spa clients update their intake if they return?

Yes. For returning clients, the AI can ask if anything has changed since their last visit — new allergies, prior treatments elsewhere, updated goals — and refresh their intake before the appointment.

Related reading

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

Want the numbers first? See plans and pricing