Med Spa
Med spas need to screen for allergies, prior procedures, and contraindications before patients arrive. AI records treatment preferences, consent summaries, and medical screening during intake calls—staff review and file, no repeat intake forms.
Pregnancy, active infection, or medication interaction discovered during the call—not 10 minutes before injection. Your providers know full medical context before the patient sits in the chair.
Patient confirms understanding of downtime, side effects, and realistic outcomes. Consent summary is timestamped, signed off by staff, and filed—no hand-signed consent waiver delays.
New patient tells AI about filler they had 6 months ago at another clinic, including brand and units. Your injector knows exact prior work and can plan supplementation or alternative approach.
Patient arrives with full intake already on file. Your staff confirm updates (new allergies, medications), not re-screen from scratch. Appointment starts on time.
Every patient interaction is documented with structured intake, consent, and medical screening. If complications arise, your records show due diligence on contraindication screening.
Allergy and medical history captured on call
No surprise contraindications on day of treatment
Consent documented and timestamped
Audit-ready compliance for every appointment
Prior procedure history logged
Injectors see full treatment history before patient arrives
Urgent flags highlighted for provider
Severe allergies, active infection, or complex history flagged for pre-appointment review
The AI uses conversational language and progresses naturally through intake. For example: 'Have you had Botox or filler before?' followed by 'Any reactions to injections or numbing cream?' The flow feels like a real consultation, not a checklist.
The AI flags it clearly in the intake summary returned to staff. If critical (e.g., pregnancy + laser), the AI can escalate to a provider immediately for a quick consultation call.
Yes. The AI asks consent specific to the treatment type. Laser consent covers downtime and sun exposure; injector consent covers bruising and results timeline. Summaries are treatment-specific.
Yes. Existing patients can update allergies, medications, or new health conditions when they call to rebook. The AI captures changes and flags updates for staff review.
Intake summaries are returned as structured, EMR-pasteable documents. Your staff review for accuracy, confirm consent, and file in the patient chart—you stay in control of clinical documentation.
The AI captures medication list during intake. If a common interaction is detected (e.g., anticoagulant + injectable), the AI flags it for your provider. Your provider makes the clinical decision on safety or whether to postpone.
Topic
Patient intake
How AI captures treatment preferences, medical history, and consent during calls.
Next step
Allergy and immunology practices
How call handling differs for allergy and immunology practices.
Specialty
AI receptionist for med spas
Complete med spa reception, including consent, intake, and appointment booking.
Related
Missed Appointment Booking Calls in Med Spas
Med spas often miss booking calls during peak hours or after-hours—patients hang up or call competitors.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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