Medspa Intake
When a client calls your med spa, the AI captures their info, health history, service interests, and confirmation details—and returns structured data your staff can verify and file before the first visit.
Health history is already captured and reviewed before the client walks in. Your providers have context and can proceed confidently.
The AI flags potential contraindications (pregnancy, medications, skin sensitivities) so your staff can reach out proactively and manage expectations.
Clients don't repeat their history at intake. They've already provided it on the call, speeding up the visit and improving satisfaction.
Health history captured
Medications, allergies, contraindications, prior treatments
Caller info structured
Name, DOB, phone, email, service preference, demographics
Eligibility verified
Service-specific screening rules applied automatically
Staff-ready summary
Organized data returned for review and chart entry
No. The AI branches based on their service interest. A Botox inquiry skips questions irrelevant to that procedure, making the call shorter and more natural.
The AI captures it during the call and returns a structured summary to your staff. You review it, add it to the client's chart in your EMR or practice management system, and file any ID photos securely in your encrypted portal.
Yes, if integrated with your practice management system. The AI can recognize returning clients, update their profile, and skip intake questions they've already answered.
Yes. The AI guides secure photo upload via your HIPAA-compliant portal. Photos and sensitive info are not stored in the call transcript—only in encrypted storage your staff accesses.
The AI can tactfully suggest an alternative service, offer a consultation with your provider, or invite them to call back after a certain condition resolves. Your rules shape the response.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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