Kareo Integration
MedReception works with Kareo practices of any size—solo practitioners, small group practices, and larger multi-site operations. One dashboard manages all locations and providers.
A solo practitioner answers calls on their own. With the AI receptionist, you have 24/7 coverage, intake handling, and appointment booking—capabilities that normally require staff.
Multiple providers and incoming lines? The AI handles overflow, routes urgent calls appropriately, and books appointments for all providers without anyone missing a call.
One dashboard for all locations. One number can route to multiple sites. All appointments book into one Kareo instance. Reporting shows which locations are busiest.
Adding a second location? The AI picks it up automatically. Adding another provider? Update your Kareo schedule; the AI adapts. No new contracts, no new training.
Scales from solo to multi-site
Single AI receptionist or location-specific routing
Provider-aware scheduling
Calls route to available providers and locations in real time
Unified dashboard
Manage all locations, all providers, all call types from one view
Centralized Kareo instance
Multi-site appointments sync to one practice management system
Yes. If your Kareo setup includes multiple locations, the AI routes calls appropriately. A caller can request a specific location or the AI can route based on availability, distance, or clinical need.
The AI respects the shared schedule and routes appointment requests to whichever provider has availability. If a caller requests a specific provider, the AI can prefer that provider's slots.
No. One AI receptionist can handle all locations. You configure call routing per location or per phone number. All bookings write to your central Kareo instance.
You set up on-call schedules per location or per provider. After hours, calls route to the designated on-call person or line for that location. Urgent calls escalate according to your protocols.
Yes. The dashboard shows call metrics aggregated or split by location, provider, time period, and call type. This helps you understand where demand is highest and where staffing is needed.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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