Revenue
MedReception sends automated confirmation calls and SMS to patients the day before their Kareo appointment. Patients confirm or reschedule before show time.
Timely reminder the day before keeps your appointment top of mind. Patients who confirm show up. Those who reschedule fill your cancellations.
If a patient can't make their time, Katie reschedules them to the next open slot in your Kareo calendar. Your front desk doesn't get a phone call—it's already done.
Every appointment that would have been a no-show is now a kept visit or a rescheduled slot filled. That's recurring patient revenue protected.
Your team isn't making reminder calls or fielding reschedule requests. They're prepping rooms and handling chart work.
Reschedules sync to Kareo
Patient-confirmed reschedules update your calendar
HIPAA-compliant messaging
Encrypted, practice-branded, audit-logged
Urgent and routine appointments covered
Works for all visit types in your Kareo schedule
Yes. You control the message tone, timing, and whether it's SMS, call, or both. Include pre-visit instructions, parking info, or forms to bring.
The new appointment syncs to your Kareo calendar. Your front desk sees it confirmed and ready. The old slot is freed for other callers.
Yes. If a patient has a follow-up or a recurring appointment, Katie will remind them for each one.
You can configure a second reminder via SMS if the first is missed. Ultimately, the appointment remains on the schedule unless the patient cancels.
Yes. Reminders sent, confirmations received, and reschedules are all documented in the patient's Kareo record for continuity.
Yes. Katie can remind patients of telehealth visits and include the Zoom or portal link in the message.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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