Kareo Integration
Practices with multiple Kareo locations use one phone number and one AI receptionist. Callers are routed to the right location or provider, appointments booked into the correct Kareo calendar, intake centralized and available to all sites.
No need for separate phone numbers per site. Caller says 'I want the dermatology location on Main Street' and AI routes to the right Kareo provider and schedule.
If a patient has seen your practice at Location A and calls Location B, the AI finds their record in Kareo. No duplicate entry, no lost history.
The AI handles all call routing. Each location sees only the calls and bookings meant for them. Headquarters gets a unified dashboard of system-wide call trends and intake.
Single number, multiple locations
AI intelligently routes each caller to the correct site
Unified patient record across all Kareo locations
One patient ID, all sites see the same history
Real-time sync across all calendars
Appointment written to the correct location's Kareo schedule instantly
The AI asks. 'Which of our locations would you like to visit?' or 'Do you have a provider in mind?' Callers say the location name or provider, and the AI confirms and books accordingly.
Yes. If a returning patient calls, the AI retrieves their prior visit location from Kareo and asks if they'd like the same site. Callers can confirm or change location.
The AI displays all available times for that provider across all locations they work. Caller picks the date, time, and location. The booking writes to the correct Kareo calendar.
The AI can use a unified intake across all locations or location-specific intake questions. Your Kareo configuration determines this. Summaries are captured on the call and returned as structured, EMR-pasteable summaries for the correct location's team to review and file.
The AI can transfer the call to that location's front desk or voicemail. Call context and any booked appointment details are passed to the receiving staff.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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