Kareo Integration
Chiropractic practices with multiple locations lose calls when patients reach voicemail or hold queues. MedReception's AI receptionist answers your main number 24/7, identifies which location the caller needs (by preference or caller ID), routes to location-specific scheduling, and books directly into each Kareo instance. New patient information is captured on the call and returned as structured summaries for your staff to review and file. No missed patients. No location confusion. One unified front desk.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Katie asks which location the caller prefers or recognizes repeat patients by caller ID. The call routes to the right office queue and the appointment books into that location's Kareo calendar. Staff never field a call meant for another office.
After-hours callers looking for their first appointment are answered immediately. Katie gathers name, date of birth, phone, and chief complaint. That structured summary lands in your inbox so your team reviews it, files it to the chart, and confirms the booking Monday morning.
You set the routing rules: which locations take calls, which hours they're live, which calls escalate to on-call staff, and how urgent cases are triaged. MedReception is custom-built per client, so the rules fit your practice, not the other way around. Edits and optimization are free for life.
If you switch from Kareo to another EHR later, your AI receptionist stays with you. Katie's intake, routing and phone number are independent of your EMR. No rebuild. No ramp-up. Your patients still reach the same number.
Every call answered
No voicemail, no hold queue, no missed new patients after hours
Location-aware routing
Calls go to the right office and book into the right Kareo calendar
Structured intake summaries
New patient data captured on the call, ready for staff review and filing
Named EMR and phone integrations
Kareo connection is one of many; your setup takes about a week
She asks the caller which office they prefer or if they're an existing patient. For repeat callers, she recognizes the phone number and routes accordingly. You can also set rules so certain call types always go to a specific location.
Yes. Katie books into the correct Kareo instance for each location. Your staff sees the appointment in their local calendar and the new patient summary arrives in your intake queue.
Katie answers and captures their information. You choose whether she offers to book a next-available slot, schedules them for first thing Monday, or escalates to an on-call chiropractor. New patient details are always returned as a structured summary so your team can follow up and confirm.
Yes. You set the hours each location is live, which calls get escalated to on-call staff, and how urgent cases are triaged. MedReception is custom-built per client, so the routing and rules fit your practice structure.
Your AI receptionist, phone number and all your intake workflows stay with you. Katie is EMR-independent and portable. You switch to a new system, your staff enters the booking requests, and the AI keeps answering every call.
Vendor
AI receptionist for Kareo
How the receptionist works alongside Kareo.
Next step
All integrations
The systems the receptionist connects to.
Topic
EMR and EHR integrations
How the receptionist fits alongside your record system.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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