Kareo + AI
For Kareo practices with multiple locations, a unified AI receptionist that answers one main number, routes calls to the correct location, and books appointments to the right Kareo instance. Patient information is captured and returned as structured, EMR-pasteable summaries for your team to review and file.
Patients have one number to call. No confusion about which location to reach. The AI knows where to send them and gets them booked in seconds.
Instead of each location staffing after-hours lines, one AI system covers all locations 24/7. Your on-call provider can cover the whole group.
Each location can maintain its own intake protocol, appointment types, and triage rules. The AI switches protocols based on where the call is routed, and staff receive structured summaries to review and file.
Busy location? The AI can offer an appointment at the closest available location. No patient is turned away; no call goes unanswered.
One number, multiple locations
AI routes to correct location based on caller preference or location ID
Appointment syncs to correct Kareo instance
Multi-location practices book seamlessly across the group
Structured call summaries
New patient intake and call details captured and returned for staff review and filing
You can configure it to ask the caller which location they prefer, or the AI can recognize repeat callers and route them to their usual location based on prior call history. Caller ID data helps too.
Yes. Each location has its own Kareo instance. Appointments book to the correct instance based on where the caller was routed. Your staff sees only their location's schedule.
Yes. Each location can have its own intake protocol, appointment types, and triage rules. The AI switches protocols based on where the call is routed. Call details and patient information are captured and returned as structured summaries for your team to review and file.
The AI can transfer the caller to another location's queue or offer to book them there directly. New appointment syncs to that location's Kareo. Your team receives a structured summary of the call for review and filing.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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