Workflow
New patients calling for an interventional pain consult need to be qualified and triaged before booking. AI captures detailed pain history, prior treatments, imaging results, and medication list during the call—so providers see a complete clinical picture and staff can prep imaging uploads before the visit.
Pain history, prior treatments, imaging status, and medication list are captured and ready for clinical review before the patient sits down. Consult time goes to clinical decision-making, not information gathering.
AI asks about prior imaging and whether it's available at your facility. Staff can request outside films or flag that new imaging is needed—preventing delayed or incomplete consults.
Intake captures enough detail that front staff (or the provider) can identify which patients may be candidates for epidural, facet block, or other procedures. Inappropriate referrals don't waste clinic time.
New patient demographics and appointment details sync to the EMR automatically. Staff confirm the intake summary and file it; no duplicate data entry.
Comprehensive intake captured
Pain onset, location, prior treatments, imaging results, medications, allergies all recorded on the call
Prior imaging status identified
AI determines whether outside films need to be transferred or new imaging is required
New patient demographics synced
DOB, phone, contact info, and appointment details sync to EMR automatically
Structured summary for clinical review
Intake returned as EMR-ready summary; staff review and file before the consult
The AI captures where pain is, what has been tried, and current symptoms. Staff can then order imaging before the consult or discuss imaging options with the provider during the visit. No surprises.
The AI captures enough clinical detail (pain location, duration, prior treatments) to help staff flag likely candidates. But clinical judgment on candidacy always rests with the provider after the consult.
The AI can ask for insurance plan name and member ID during the call. This information is captured and returned in the intake summary for staff reference. Your billing team handles insurance authorization and prior auth verification.
The AI asks what they remember and notes it in the summary. Staff can follow up before the visit or the provider can clarify during consult. No missed information.
Yes. The AI can recognize established patients by phone number or name, pull their prior visit summary from the EMR, and ask only about new or changed symptoms since last visit.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
