Workflow
New sports medicine patients call with current and past injuries. The AI collects mechanism, prior treatments, imaging, and medical history on the call and creates a complete new patient record.
Is this a repeat sprain? Prior ACL tear? Prior imaging? The AI captures the injury timeline on the first call, eliminating the need to re-ask during check-in. Exam efficiency improves.
New patient intake forms are a bottleneck. The AI collects insurance, allergies, medications, and relevant history during the phone intake. Staff verify and file; check-in is faster.
Name, DOB, phone, and contact info sync to your EMR. Medical history and insurance details are returned as a structured summary for your staff to review and add to the chart before the patient walks in.
The AI checks existing patients by name and DOB before creating a new record. Returns are recognized as existing patients, reducing administrative burden.
Full injury history captured
Current and prior episodes, mechanism, and treatment context
Medical history and insurance collected
Allergies, medications, and insurance details on the call
New patient record created in EMR
Demographics and appointment details sync automatically
Pre-visit summary prepared
Clinician and staff see full intake context before arrival
Current injury: mechanism, location, onset. Prior history: prior sprains or injuries to the same area, prior imaging (X-ray, MRI), prior treatment. The AI asks how long ago prior episodes occurred and whether they required surgery or special treatment.
Yes. It asks for insurance carrier name, policy number, and group number. This information is captured on the call and returned as a structured summary for your staff to verify and file into the chart. Your staff manually enters or scans insurance into the EMR per your workflow.
The AI notes self-pay status and skips insurance questions. Patient demographics and injury history are still captured. Your billing team can follow up on payment arrangement during check-in.
Yes. It asks about drug allergies, environmental allergies relevant to care, current medications, and any prior surgeries. This information is captured and returned as a structured note for your staff to file into the patient's medical history section.
New patient demographics (name, DOB, phone, contact) sync directly to your EHR. Medical history, allergies, medications, and insurance details are returned as a structured summary that staff review and file into the appropriate chart sections before or during the visit.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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