Patient Intake

Structured OA intake on every call to accelerate diagnosis and treatment planning

AI receptionist collects joint-specific pain detail, activity impact, injection history, and current regimen during calls so clinicians receive complete OA history ready for review and filing.

How it pays back

Complete OA history before the first appointment

Clinician receives joint location, onset history, prior treatments, current medications, and functional impact on call—not scattered across chart fragments or patient recall.

Faster exam and treatment planning

With intake complete, clinician can spend appointment time on physical exam, imaging review, and treatment discussion instead of history-taking.

Injection and therapy history documented

Prior steroid or hyaluronic acid injections, PRP, PT courses, and outcomes are captured so clinician knows what has and has not worked.

Drug interactions flagged before prescribing

Medication list captured during intake reveals NSAIDs, supplements, and biologics so prescriber avoids duplicates or interactions.

Full OA intake on every call

Joint location, pain character, onset, triggers, functional impact, prior treatments, current medications, and injection history all captured

Structured summary ready for staff review

Data returned in format staff can review and file into EMR without re-entry

Zero clinical documentation by AI

AI captures patient-reported history; staff writes assessment, clinical findings, and plan

Faster appointment workflow

Clinician begins with exam and treatment planning, not history collection

Frequently asked questions

What OA details does the AI actually ask about?

The AI asks: which joint or joints hurt, when the pain started, what makes it worse or better, whether mornings or nights are worse, whether you have swelling or just stiffness, what you've tried before (injections, PT, medication), what you're taking now, and how it affects your daily activities. We customize the questions to your practice's diagnostic protocol.

Does the AI write the assessment or clinical note?

No. The AI captures patient-reported history and returns it as a structured summary labeled 'Patient-Reported OA History.' Your staff review the data, add clinical exam findings, imaging results, and your assessment, then file the combined note into the EMR.

How does the AI handle patients who don't remember details like injection dates?

The AI captures what the patient recalls and notes gaps—e.g., 'Patient reports steroid injection about 2 years ago but unsure of exact date or joint.' Staff can review chart history to fill in blanks or ask during the visit.

Does the AI know which OA medications interact?

The AI captures the medication list. Drug interaction checking is the responsibility of your prescriber. The structured intake makes the current regimen visible so your clinician can spot duplicates or contraindications before prescribing.

Can the system integrate with my orthopedic EMR?

Yes. Intake data is returned as a structured summary for staff review and filing. We integrate directly with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, and Office Ally. For other platforms, data is delivered as structured text ready for manual entry or import.

Related reading

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