Compliance

Affordable HIPAA-compliant AI receptionist designed for small practices and solo physicians

Small practices need HIPAA compliance without the overhead of large compliance teams. Katie's AI receptionist handles calls, captures data securely, and returns structured summaries for staff review and filing—no additional staff required.

How it pays back

Compliance Without a Compliance Team

Small practices don't have dedicated compliance staff. Katie's architecture is designed for compliance by default. Encryption, audit trails, and BAA are included. Your staff focuses on clinical care, not compliance overhead.

Affordable Call Handling

Hiring a part-time receptionist for after-hours or overflow is expensive. Katie handles calls 24/7 at a fixed monthly cost. No per-call charges, no staffing overhead.

EMR Integration Without Technical Burden

Katie connects to major EMRs with minimal IT setup. Appointment bookings and patient demographics sync securely. Your staff reviews summaries and files clinical content to the chart. No custom integration or IT project required.

HIPAA-ready BAA included

No separate compliance project needed

9 named EMR integrations

athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed

Appointment bookings and demographics write to EMR

Confirmed bookings and patient name/DOB/phone sync automatically

Fixed monthly cost

No per-call charges or staffing variable costs

Frequently asked questions

Is Katie affordable for a solo practice?

Yes. Katie's pricing is designed for small and solo practices. You pay a fixed monthly fee for 24/7 call handling with full HIPAA compliance. This is typically less expensive than hiring part-time staff for after-hours coverage.

Do small practices need to hire a compliance officer to use Katie?

No. Katie's compliance is built into the system. Your BAA is signed at setup. Audit trails and encryption are automatic. Your staff reviews and files patient summaries. No additional compliance staff is required.

How long does it take to set up Katie at a small practice?

Setup is typically 1-2 weeks. You provide your EMR credentials and phone number. Katie's team configures the integration and compliance documentation. Your staff can begin using Katie immediately.

Can Katie integrate with my practice management system?

Yes. Katie integrates with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, and ModMed. If you use one of these platforms, Katie connects directly. If you use a smaller or custom system, your IT team can support the integration.

What if we only need after-hours coverage?

Katie can handle 24/7 or after-hours only, depending on your needs. Many small practices use Katie for after-hours and on-call coverage, then staff their regular hours normally. You control the schedule.

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