Integration
Fresno practices using AdvancedMD, eClinicalWorks, athenahealth, or Tebra can integrate AI reception. Appointments and patient demographics sync directly to your EMR; intake summaries are returned to staff for review and filing.
AI books the appointment; your EMR updates instantly. No separate data entry, no sync delays, no duplicate bookings. What the caller hears is what appears in your chart.
Caller provides name, DOB, phone, address. The AI creates the patient record in your EMR. First visit paperwork is pre-populated. Administrative overhead drops.
AI captures reason for visit and symptoms on the call. Staff receive a formatted summary they can quickly review and file—no manual chart reconstruction.
No vendor lock-in. The AI supports the major platforms Fresno practices use. Switch EMRs; the AI still works.
Appointment write-back to EMR
Booked by AI; appears in your chart instantly with date, time, and provider
New patient creation automated
Demographics captured on call; patient record created in EMR before first visit
Intake summary structured
Chief complaint and symptoms returned as formatted summary for staff review
Named EMR integrations
AdvancedMD, eClinicalWorks, athenahealth, Tebra, Epic, Elation, Cerbo, Hint, ModMed, and more
Appointment and demographics sync
Appointments and patient name, DOB, phone, address write from AI to chart automatically
HIPAA data residency
Patient data stays in your practice or certified HIPAA-compliant cloud; never outsourced
The AI reads your available appointment slots from the EMR. When a patient books, the AI creates the appointment record and writes the booking back to your chart. Your EMR sees the new appointment instantly.
The AI captures insurance information during the call but does not auto-populate it into the EMR. Insurance details and ID documents are handed to your staff via the MedReception portal for manual entry. This ensures accuracy and compliance with your insurance verification workflow.
The AI captures chief complaint and symptom details on the call and returns this as a structured summary. Your clinical staff review and file it as part of the encounter note or new patient intake. The AI does not author clinical documentation.
The AI integrates with AdvancedMD, eClinicalWorks, athenahealth, Tebra, Epic, Elation, Cerbo, Hint, and ModMed. Integration timelines vary: athenahealth and eClinicalWorks typically 1–3 weeks; others 3–6 weeks.
The AI captures the current information and writes it to the EMR. If the patient confirms a different phone number or address, that data updates the chart. Staff can review and correct if needed.
No. The write-back is instant. Patient hangs up; appointment is already in your chart. No sync lag or manual reconciliation needed.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
