Integration
Fresno practices running eClinicalWorks, Athena, or Tebra can deploy AI reception that books appointments and creates patient records in their existing EHR. See the integration checklist.
When a Fresno patient books an appointment through the AI, the appointment appears in your eClinicalWorks or Athena calendar immediately. Your staff doesn't manually enter the call details—they're already there.
The AI writes name, DOB, phone, and email directly to your EHR. Your staff reviews the record, confirms accuracy, and attaches insurance and intake summaries. First-visit setup time shrinks significantly.
If your primary clinic uses Athena and your satellite location uses AdvancedMD, the same AI system can integrate with both. You get unified call answering and intake across all locations.
AI-captured chief complaint, urgency flags, and intake details are returned as a structured summary for your team to review and attach to the patient record, so nothing gets lost in email.
Named EMR integrations
eClinicalWorks, Athena, Tebra, Elation, Cerbo, Hint, and more
Direct appointment booking
AI-confirmed appointments appear in your calendar instantly
Automated new patient creation
Demographics written to your EHR; staff confirm and file
Structured intake summaries
Chief complaint, red flags, and insurance captured for clinician review
The AI captures insurance carrier, group number, and member ID during the call. This information is returned as part of the intake summary for your staff to review and verify. Your billing team can then update the patient's insurance card in the EHR. Insurance data is not auto-populated into the chart—your staff verify it first.
Yes. The AI integrates with your EHR's calendar to see available time slots. When a patient calls, the AI offers open appointments and books directly into your system. No more 'let me check with the front desk' delays.
If your EHR isn't on the standard integration list, we offer custom API integration or manual sync options. Contact our team to discuss your specific system.
No. The AI system integrates with your existing EHR setup. No data migration, no rebuilding. You continue using eClinicalWorks or Athena exactly as before; the AI just feeds data into it.
No. Call recordings and transcripts are stored securely in the MedReception portal with a full audit trail; nothing from the recording is written to your EHR. Your staff can review any call there and file what they need to the patient's record themselves. This meets HIPAA requirements and makes training, QA, and disputes easier to resolve.
The AI system is EHR-agnostic. If you switch from Athena to AdvancedMD, we re-integrate the AI with your new EHR. Your call answering and intake workflows continue without disruption.
Integration
EMR and EHR integrations
Full list of supported EHRs and how each integrates with AI reception.
EHR Partner
AI receptionist for athenahealth
Fresno practices on Athena: see how appointment booking and patient intake integrate.
EHR Partner
AI receptionist for eClinicalWorks
eClinicalWorks users: learn direct booking, new patient creation, and clinical summary workflows.
Related
Fresno Medical Practices: EMR Integration for AI Reception
Deploy an AI receptionist that works alongside your existing EMR—AdvancedMD, Athena, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD…
Related
AI Receptionist for Fresno Medical Practices: EMR Integration and Data Sync
Fresno practices using AdvancedMD, eClinicalWorks, athenahealth, or Tebra can integrate AI reception.
Next step
AI receptionist for California practices
What changes for a California practice: coverage, compliance and the local market.
Related
EMR Integration for Fresno Independent Practices Using AI Reception
AI reception integrates with your EMR to sync appointments and new patient demographics.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
