Integration
Fresno practices running eClinicalWorks, Athena, AdvancedMD, or Tebra can deploy AI reception that books appointments and creates patient records in their existing EHR. See the integration checklist.
When a Fresno patient books an appointment through the AI, the appointment appears in your eClinicalWorks, Athena, or AdvancedMD calendar immediately. Your staff doesn't manually enter the call details—they're already there.
The AI writes name, DOB, phone, and email directly to your EHR. Your staff reviews the record, confirms accuracy, and attaches insurance and intake summaries. First-visit setup time shrinks significantly.
If your primary clinic uses Athena and your satellite location uses AdvancedMD, the same AI system can integrate with both. You get unified call answering and intake across all locations.
AI-captured chief complaint, urgency flags, and intake details are returned as a structured summary for your team to review and attach to the patient record, so nothing gets lost in email.
Named EMR integrations
eClinicalWorks, Athena, AdvancedMD, Tebra, Epic, Elation, Cerbo, Hint, and more
Direct appointment booking
AI-confirmed appointments appear in your calendar instantly
Automated new patient creation
Demographics written to your EHR; staff confirm and file
Structured intake summaries
Chief complaint, red flags, and insurance captured for clinician review
The AI captures insurance carrier, group number, and member ID during the call. This information is returned as part of the intake summary for your staff to review and verify. Your billing team can then update the patient's insurance card in the EHR. Insurance data is not auto-populated into the chart—your staff verify it first.
Yes. The AI integrates with your EHR's calendar to see available time slots. When a patient calls, the AI offers open appointments and books directly into your system. No more 'let me check with the front desk' delays.
If your EHR isn't on the standard integration list, we offer custom API integration or manual sync options. Contact our team to discuss your specific system.
No. The AI system integrates with your existing EHR setup. No data migration, no rebuilding. You continue using eClinicalWorks, Athena, or AdvancedMD exactly as before; the AI just feeds data into it.
Call recordings and transcripts are stored securely and linked to the patient's record in your EHR's compliance folder (or a designated audit trail). This meets HIPAA requirements and makes training, QA, and disputes easier to resolve.
The AI system is EHR-agnostic. If you switch from Athena to AdvancedMD, we re-integrate the AI with your new EHR. Your call answering and intake workflows continue without disruption.
Integration
EMR and EHR integrations
Full list of supported EHRs and how each integrates with AI reception.
EHR Partner
AI receptionist for athenahealth
Fresno practices on Athena: see how appointment booking and patient intake integrate.
EHR Partner
AI receptionist for eClinicalWorks
eClinicalWorks users: learn direct booking, new patient creation, and clinical summary workflows.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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