AdvancedMD
Katie answers every call, captures new patient details and chief complaints on the call, and returns structured intake summaries your staff files in AdvancedMD. No voicemail, no delays, no lost information.
Every call answered. New patients reach a live voice, get intake started, and staff receive a prepared summary instead of a voicemail maze.
Information collected on the call and returned as structured data staff enter into AdvancedMD. Reduces re-entry, abbreviates phone tag, and accelerates chart completion.
Katie holds appointment requests and sends them to your staff for confirmation. Staff retain full control of the schedule and AdvancedMD entry.
Evening and weekend calls are answered, intake is captured, and urgent cases trigger an on-call callback. No caller is left in voicemail.
Every call answered
Business hours and after-hours coverage, no voicemail dead ends
Structured intake returned
Chief complaint, demographics and clinical context ready for your chart
Urgent calls escalated
Immediate routing to clinical staff or on-call provider
Staff control booking
Katie requests, your team confirms and enters appointment in AdvancedMD
Katie answers every call and captures intake on the call itself. The structured summary is returned to your staff, who paste it into AdvancedMD. Booking requests are sent to staff; staff enter appointments in AdvancedMD. Custom integration available: want MedReception integrated with AdvancedMD? We build custom EHR integrations; book a demo and we will scope yours.
Name, date of birth, phone number, insurance carrier, chief complaint, reason for visit, and any relevant clinical context the caller shares. This information is returned as a structured summary.
Katie identifies urgent calls and escalates them immediately to your clinical staff or on-call provider. The call is never left in voicemail.
Katie takes appointment requests and sends them to your staff. Your team confirms availability and enters the appointment in AdvancedMD. This keeps your schedule under your control.
Yes. Katie answers every call 24/7, captures intake, and routes urgent calls to your on-call team. Morning shift staff receive a summary of after-hours calls.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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