AdvancedMD
Katie answers every incoming call for AdvancedMD practices, conducts structured intake, and returns booking requests for your staff to enter. No voicemail, no missed calls.
Katie handles every inbound call. Your staff sees booking requests and intake summaries, not voicemail backlogs.
Patient name, reason for visit, and history are captured and returned as structured text for your staff to review. Your staff enters demographics and clinical details into AdvancedMD.
Katie logs preferred dates and times. Your staff enters the appointment into AdvancedMD with one click; no re-keying, no delays.
Katie works outside your EHR. Your staff uses AdvancedMD exactly as before; appointments, demographics, and clinical notes are entered by your team.
Every call answered
Day or night, no voicemail dead ends
Structured intake returned
Patient history, reason for visit captured on the call
Urgent calls escalated
Chest pain, difficulty breathing, active bleeding routed to on-call staff immediately
HIPAA compliant (verified by Compliancy Group) by design
Verified by Compliancy Group, BAA included
No. Katie captures the patient's preferred date and time and returns it as a booking request. Your staff enters the appointment into AdvancedMD. This keeps your workflow intact and ensures your team confirms availability and any special notes before the slot is locked.
Katie returns intake as a structured summary, including patient name, date of birth, and phone number. Your staff reviews it and enters demographics into AdvancedMD. Clinical details like reason for visit and history are returned as a pasteable summary for your team to file in the patient chart.
Not today. Katie has no access to your AdvancedMD database. She conducts intake based on what the caller tells her and returns that information to your staff. Want MedReception integrated with AdvancedMD? We build custom EHR integrations; book a demo and we will scope yours.
Yes. Katie is trained to recognize urgent symptoms like chest pain, difficulty breathing, severe bleeding, or acute mental health crises. She immediately escalates those calls to your on-call provider or emergency line.
Launch takes about one week from signup. Your phone number and call answering are ready in 1 to 3 days. After that, your staff trains Katie on your scheduling rules, hours, and escalation protocols.
Yes. MedReception is HIPAA compliant, verified by Compliancy Group, and signs a BAA with your practice.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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