Cerbo EHR · Capacity
IV Therapy & BHRT Procedure Booking in Cerbo
Procedure scheduling with prep read-backs, contraindication capture, and supply coordinator hand-offs.
Section 1
Procedure booking is the most complex scheduling type in Cerbo
IV infusions, BHRT appointments, and aesthetics procedures require more than a time slot. They need prep instructions delivered, contraindications screened, supplies confirmed, and the right provider matched.
Without AI handling this at the phone edge, scheduling staff spend 8–12 minutes per procedure booking — most of which is information delivery, not clinical judgment.
Section 2
The procedure booking intake flow
AI captures the procedure type, frequency (first infusion vs. maintenance), any contraindications the patient volunteers, and insurance or self-pay status. It then reads the pre-approved prep instructions for that procedure and confirms patient understanding.
The booking summary that lands in Cerbo includes the procedure type, prep confirmation flag, contraindication notes, and supply check trigger for the coordinator.
- IV infusions: hydration protocol vs. vitamin infusion vs. specialty drip — each has distinct prep
- BHRT: lab results required before booking, protocol review with provider pre-appointment
- Aesthetics: before-photo request, skin type capture, provider preference match
- Contraindication screen: AI flags kidney disease, G6PD, cardiovascular conditions per protocol
- Supply check: coordinator task auto-generated for custom compound or specialty supply orders
Section 3
Post-booking confirmation
Immediately after booking, AI sends a confirmation SMS with appointment time, prep instructions, and a link to any required intake forms in the Cerbo patient portal.
A 48-hour reminder with prep instructions reduces no-shows for procedure appointments by 30–40% compared to standard calendar reminders alone.
Ready to implement this for your Cerbo practice?
Book a demo and we'll walk through your specific Cerbo workflow — scheduling rules, Chart Parts templates, and after-hours coverage — and show you exactly how MedReception AI handles it.