Endocrinology
Endocrinology practices miss calls during peak hours. MedReception answers every inbound call, captures structured intake on the spot, and routes urgent cases to your clinicians while booking routine appointments. Your staff never falls behind on new patient data.
By MedReception AI, physician-built by Paul Toomey, MDPublished
When your schedulers are booked solid, calls roll to voicemail and new patients give up. MedReception answers in seconds, gathers all intake data on the call, and hands your team a complete summary, no callbacks needed to chase missing information.
MedReception learns your intake flow: diabetes type, current medications, recent lab results, insurance, referral source. The AI asks your questions in your order, captures answers as structured data, and returns summaries your clinicians recognize immediately.
Your practice sets escalation rules. High-urgency calls (uncontrolled symptoms, medication refill emergencies) route to your clinicians right away. Routine new-patient calls book appointments and send intake summaries to your staff portal.
MedReception is custom-built for your practice and stays portable. If you switch EMRs, your AI receptionist comes with you. Free lifetime edits and optimization mean your intake process evolves as your practice grows, without renegotiation.
Every call answered
No missed intakes, no voicemail backlogs, no lost new patients
Structured intake in one call
Demographics, history, medications, symptoms, captured and ready for your chart
Urgent calls escalated by your rules
Your clinicians decide what's urgent; the AI routes accordingly
Named EMR integrations
Appointments and new patient demographics sync directly; clinical summaries are captured and returned as structured summaries for your team to review and file
During onboarding, your team shares your intake questionnaire and workflow. MedReception is custom-built to ask your questions, in your order, and to capture answers as structured data. Your clinicians review the summaries before filing, no autonomous chart changes.
Insurance details are captured on the call and returned in the structured summary for your staff. Your team reviews and enters insurance into your EMR or billing system. MedReception does not write insurance data to the chart.
Yes. MedReception answers every inbound call 24/7. After-hours calls are captured with full intake data and routed according to your rules, urgent cases escalate to on-call clinicians, routine calls are logged for your team to follow up the next business day.
Launch takes about one week from signup. Your EHR connection and phone number are ready in 1 to 3 days. Registering your number for patient texting takes about 5 business days. Your team can customize intake questions and routing rules during that time.
Katie, our AI receptionist, still answers every call and handles intake. Your team enters booking requests and clinical summaries into your EMR manually. Want MedReception integrated with your EHR? We build custom EHR integrations; book a demo and we will scope yours.
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Next step
Intake captured on the call
Capturing intake details during the call itself.
Next step
How it differs by specialty
What changes between specialties.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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