Workflow: Scheduling
Missed migraine appointments disrupt care continuity and waste provider time. MedReception AI books new and existing patient appointments directly into your EMR, sends automated confirmations, and captures reschedules instantly—reducing cancellations and no-shows.
Patients call or use the portal; the AI qualifies urgency, finds available slots, and books directly into your EMR. No callback delays, no manual scheduling—appointments are live immediately.
Patients receive confirmation messages 24 hours and 2 hours before their visit. Reminders are sent via SMS and phone; patients confirm with a simple reply. Reminders help keep appointments top-of-mind and reduce cancellations.
Patients text or call to reschedule; the AI coordinates with your calendar and books them into the next available slot. All changes sync to your EMR in real time—staff see a clean, accurate schedule.
When a migraine patient calls with an urgent flare, the AI flags the appointment as urgent in your EMR. Clinical staff see the priority immediately and can adjust the schedule to fit them in quickly.
Appointments booked directly to your EMR
No voicemail callbacks, no manual transcription—bookings are live when the patient hangs up
Automatic confirmations 24h and 2h before visit
SMS and phone reminders help reduce no-shows
Reschedules and cancellations synced in real time
Your EMR calendar reflects true availability instantly
Urgent appointments flagged for clinical review
Acute flares and new-patient emergencies prioritized by staff
Yes. Your clinic defines provider availability, slot types (new patient, follow-up, urgent, phone), and duration. The AI respects all constraints and books patients into available slots. If a patient requests a specific provider, the AI can note that preference for staff review if no slots are open.
The system sends a second reminder at 2 hours before the appointment. If the patient doesn't confirm, your staff receives a 'no-show risk' alert and can proactively call to remind them or reschedule. All outreach is logged in the EMR.
Yes. For patients on preventive regimens, your clinic can set up recurring appointments (e.g., monthly check-ins for medication tolerability). The AI books and confirms each recurring appointment automatically; patients can reschedule individual instances without affecting the series.
Yes. Your clinic configures which appointments can be scheduled telehealth and which must be in-person. The AI respects these rules and offers the appropriate options to each caller. Both types sync to your EMR calendar.
The AI captures the urgent request after-hours and books it into the first available urgent slot the next business day, or alerts on-call staff if your clinic has an acute protocol. The patient receives immediate confirmation and is told when they'll be called.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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