Retention

Confirm migraine appointments and prevent cancellations—chronic patients need predictable care

Migraine patients balance frequent appointments with unpredictable attacks. AI sends reminders days before, confirms the day-of, and reschedules cancellations into available slots automatically.

How it pays back

Fewer preventive visits missed

Chronic migraine patients are more likely to keep preventive appointments when they're reminded and rescheduling is frictionless.

Treatment continuity improves outcomes

Patients on preventive regimens who keep appointments are more likely to see benefit; no-shows disrupt dose timing and medication trials.

Your migraine clinic runs closer to full capacity

Slots stay filled because cancellations are automatically backfilled; fewer gaps in your schedule and better staff utilization.

Catch deteriorating patients early

If a chronic migraine patient cancels repeatedly or reports worsening attacks on a confirmation call, your clinic can proactively reach out before the condition escalates.

Automatic slot backfill on cancellation

Cancelled appointments offered to next eligible patient; no scheduling gaps

Same-day symptom assessment

Day-of confirmation captures current migraine status and flags severe cases

Pattern alerts for repeat cancellations

Staff notified when a patient cancels or misses multiple preventive visits

Frequently asked questions

How often does the AI send reminders?

Three days before the appointment, one day before, and two hours before. Each reminder includes the appointment date, time, location, provider name, and what to bring. Patients can confirm or cancel.

What if a migraine patient is too sick to come in on appointment day?

The day-of confirmation captures current symptoms. If severe, the AI offers to reschedule or offer a same-day telehealth visit if your clinic supports it. If the patient declines both, the slot is offered to another patient.

Can the AI automatically reschedule a cancelled appointment?

Yes. When a patient cancels, the AI immediately offers the next three available slots and books the first one the patient accepts. This keeps your schedule full and reduces the back-and-forth.

How does the clinic know about repeated cancellations?

Your staff receives an alert if a patient cancels or misses more than a set threshold (e.g., 2 in 3 months). Your team can then call to check in on barriers to care or medication efficacy.

Does this work for telehealth migraine appointments?

Yes. Reminders include the telehealth link. Day-of confirmation asks the patient to test their connection and flags connection issues so your provider can reach out directly if needed.

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