Workflow
After preventive therapy appointments, AI outreach captures patient tolerance, side effects, and headache response. Structured summaries are returned to your provider for medication adjustments or next-visit scheduling.
Instead of waiting for patients to report at 6-week follow-up, your clinic reaches out early to catch barriers to adherence. Patients on prophylactic therapy feel supported and are more likely to continue.
AI captures tolerance and efficacy data in a ready-to-review format. Your provider can prepare for the follow-up appointment or make early adjustments based on patient response.
If your protocol calls for a 4–6 week recheck, the AI offers and confirms the appointment during the post-visit call. No callback needed to schedule.
If a patient reports severe side effects or worsening headaches, the AI escalates to your on-call provider. Early intervention can prevent therapy abandonment.
Compliance and tolerance captured
Medication adherence and side effects documented for provider review
Serious symptoms escalated
Severe side effects and worsening migraines routed to on-call clinician immediately
Your clinic configures a rule during setup: 'Call all patients 7–14 days after a preventive therapy appointment.' The AI pulls completed appointments from your EMR and initiates outbound calls. You can exclude certain patients or adjust timing.
The AI leaves a voicemail with a callback number and time window. If the patient doesn't call back, your team is notified. You can choose to follow up manually or let the outreach expire after a set number of attempts.
No. The AI captures patient feedback—'I have nausea on 50mg' or 'My headaches haven't improved'—and returns it to your provider for clinical decision-making. Your provider decides whether to adjust dose, swap medications, or continue current therapy.
The AI returns a structured call summary with patient tolerance feedback, compliance notes, and appointment booking as a ready-to-review document. Your team can file this in the patient's chart or use it to populate a post-visit note template. Appointment bookings are confirmed in your EMR; the feedback summary is captured for your provider to review and document.
The AI asks why—side effects, cost, didn't help—and captures that feedback. The summary is returned to your provider, who can reach out to troubleshoot. Early identification of therapy barriers helps your provider adjust the plan and improve adherence.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
