Workflow: Clinical
Preventive therapy requires regular check-ins to monitor tolerability and migraine frequency. AI handles routine follow-up calls, captures compliance and side effect data, and alerts staff to changes needing provider review.
The AI proactively contacts patients to remind them of their follow-up window and captures data in real time. Patients who aren't ready to come in now can provide input via phone; those ready to schedule are booked directly.
Routine check-ins flag patients whose migraine frequency is not improving on their current preventive dose or regimen. Your neurologist can adjust therapy before the patient schedules an expensive emergency visit.
The AI asks about fatigue, weight change, memory issues, or other preventive therapy side effects. Patients reporting intolerable effects are escalated so your neurologist can pivot to a better tolerated option.
Your nurse or physician no longer spends time on standard follow-up questions. They review structured summaries and focus on clinical decision-making and therapy adjustment.
The AI learns whether patients are taking their preventive therapy consistently. That data informs your neurologist's decisions about efficacy vs. poor adherence.
Preventive therapy follow-ups conducted by AI
Routine compliance and efficacy checks completed without staff calls
Side effect and adherence data captured
Structured summary returned to provider for clinical review
Medication adjustment appointments scheduled
Booked directly to EHR when provider escalation is indicated
Patient compliance tracked longitudinally
Historical data retained for ongoing prevention optimization
Your neurology practice sets the follow-up schedule (e.g., 8 weeks after dose change, quarterly during stable therapy). The AI calls on your specified intervals or on-demand when your staff schedules a follow-up call campaign.
The AI flags the patient's report in the structured summary and alerts your clinical team. Your neurologist reviews and decides whether to adjust the dose, switch medications, or order diagnostic testing.
No. The AI captures patient reports of efficacy, side effects, and adherence, then returns that summary to your neurologist. All medication decisions are made by your provider.
The AI logs the attempt and no-answer. Your staff can retry, leave a voicemail, or send a text reminder if you've configured those workflows.
The AI returns a structured summary of adherence, efficacy, side effects, and any schedule changes. Your staff reviews and files it into the patient's chart for continuity and billing documentation.
Next step
Workflow playbooks
Step-by-step workflows for the calls a practice actually gets.
Growth
Patient recall reactivation strategy
Strategic use of outbound calls to maintain patient engagement and compliance with ongoing care.
Next step
Behavioral health practices
How call handling differs for behavioral health practices.
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