Integration

Appointment bookings sync directly to your EMR — no manual re-entry for Mesa clinics

Mesa practices using Athena, AdvancedMD, eClinicalWorks, or other EMRs can sync AI receptionist bookings directly to the schedule. One call, appointment confirmed in your system instantly.

Appointments booked by AI receptionist write directly to your EMR in real time
New patient records created in your system with name, date of birth, phone, and email from intake call
No manual re-entry or reconciliation — one source of truth for your schedule
Named EMR integrations: Athena, AdvancedMD, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, Nextech, SimplePractice, Practice Fusion, ChARM EHR, PatientNow
Structured patient intake (allergies, medications, chief complaint, insurance) captured on call and returned as summary for staff to review and file in chart
Canceled or rescheduled appointments update automatically in your system

How it pays back

Schedule accuracy is instant

When an appointment is booked on the AI call, it appears in your EMR immediately. No double-booking, no lost bookings, no re-entry errors.

New patient onboarding is faster

Name, date of birth, phone, and email are captured on the first call and written to the EMR. Your staff doesn't re-type the new patient record.

One integration covers call booking and record creation

Your EMR is the single source of truth. Appointments and patient demographics flow from the AI receptionist directly to your system.

Staff spends time on chart review, not data entry

Your team reviews and files the AI-captured intake summary (allergies, medications, chief complaint, insurance notes) rather than creating records from scratch.

Real-time EMR write

Appointments and new patient records sync instantly to your system

Named EMR platforms supported

Direct integration with Athena, AdvancedMD, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, and others

Structured intake summary

Patient information captured on call and delivered ready for staff review and chart filing

Zero manual re-entry

Appointment bookings and new patient demographics go directly from call to EMR

Frequently asked questions

Which Mesa EMRs are supported?

We integrate with Athena, AdvancedMD, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, Nextech, SimplePractice, Practice Fusion, ChARM EHR, and PatientNow. Schedule a demo with your EMR name to confirm setup timeline and capabilities.

Does insurance information sync to the EMR?

Insurance is captured on the call and returned as a structured summary for your staff to review and file in the chart. Your team controls what goes into the patient record.

What if the appointment slot is full or the patient wants a different time?

The AI shows your real-time availability and books the patient into the slot they choose. If they want to be waitlisted or called when a slot opens, that's logged and your staff handles it in the morning.

How long does the EMR integration take to set up?

Your EMR credentials and API are configured during onboarding. Integration timelines vary: Athena and eClinicalWorks typically 1–3 weeks; other platforms 3–6 weeks.

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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