AdvancedMD Ready

Answer every call and capture every intake detail. Your team enters it into AdvancedMD.

MedReception AI handles all incoming calls for Mesa practices using AdvancedMD, capturing new patient details, appointment requests, and clinical summaries. Your staff reviews the structured intake and files it into AdvancedMD themselves. Custom integration available for direct booking.

By MedReception AI, physician-built by Paul Toomey, MDPublished

How it pays back

Stop Missed Calls Without Hiring Night Staff

Front desks field heavy call volume during business hours and can't answer after hours. MedReception's AI answers every call, captures the reason, and hands your team a clean summary to action the next morning. No voicemail dead ends, no lost new patients.

Intake Captured, Ready for AdvancedMD

Callers provide their name, date of birth, phone, reason for visit, and medical history. The AI returns a structured summary your staff reviews and enters into AdvancedMD in seconds. No re-keying, no handwritten notes to decipher.

Your Rules, Your Escalations

Set which calls ring your team immediately, which go to voicemail, and which are handled entirely by the AI. Urgent calls escalate by the rules you define, not by AI guessing. You stay in control.

Built for Your Clinic, Not Off-the-Shelf

MedReception is custom-configured per practice: your providers, your specialties, your phone workflows. White-glove onboarding and a real team optimize it for you. Edits and changes are free for life.

Every call answered

Day or night, no missed calls, no hold times

Structured intake returned

Ready for your staff to review and file into AdvancedMD

Urgent calls escalated

By the rules your practice sets

EMR-independent and portable

Switch EMRs later, keep your AI receptionist

Frequently asked questions

Does MedReception book appointments directly into AdvancedMD?

By default, appointment requests are captured and returned as a structured summary your staff enters into AdvancedMD. Custom integration is available if you need direct booking into your AdvancedMD schedule. Contact us to discuss your setup.

What information does the AI capture on each call?

Caller name, date of birth, phone number, and reason for visit are captured on the call. Medical history, allergies, medications, and messages are also collected and returned as a structured summary your team can review and paste into AdvancedMD notes.

Can we set which calls go to the AI and which ring our team?

Yes. You define the rules: certain call types can be handled entirely by the AI, others ring your team immediately, and urgent calls escalate based on keywords or triage criteria you set. You stay in control.

Do we need to install software or change our phone system?

No. MedReception works with your existing phone lines and AdvancedMD setup. We handle the AI answering on your behalf; your team uses AdvancedMD as usual.

Is MedReception HIPAA compliant?

Yes. MedReception is HIPAA compliant (verified by Compliancy Group) with BAA included for US practices. All calls are encrypted and handled securely. Your patient data stays protected.

Related reading

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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