Patient Intake
New patient calls take time. AI receptionist captures name, DOB, phone, and chief complaint — then writes appointment and demographics directly to your EMR. Staff receive a structured intake summary for clinical review and filing before the first visit.
Staff don't spend time on each new patient call collecting details. The AI handles it in real-time and staff receive a complete, ready-to-review summary.
Patient demographics and appointment write to your EMR once. Staff review the structured intake summary and file it — no re-typing into multiple systems.
Caller reaches a responsive AI, gets an immediate appointment slot, and receives a confirmation text. They feel heard and confirmed, not shuffled to voicemail.
Staff see the new patient record, chief complaint, and intake summary. They can flag items for follow-up and have the chart organized on day one.
Appointment booked directly to EMR
Real-time slot checking and confirmation
New patient record auto-created
Name, DOB, phone, contact method populated
Intake summary for staff review and filing
Chief complaint, insurance, and history returned as structured data
Confirmation text sent automatically
Appointment time and pre-visit instructions
The AI is integrated with your EMR. It checks your real-time schedule, applies any rules (e.g., new patients only on Tuesdays and Thursdays), and offers available times to the caller.
Insurance details are captured on the call and returned as a structured summary for your staff to review and file. Your staff decide what goes into the chart and verify accuracy.
The AI captures the chief complaint and any history the caller volunteers. This is returned as a structured summary for staff to review. Clinical staff make the final judgment on what to include in the medical record.
Yes. We configure the AI with your specialty-specific intake questions. Dermatology asks different questions than orthopedics. The AI learns your workflow.
The AI captures their info and books them into the next available slot during office hours. A confirmation text is sent. Staff see the new record and follow up first thing Monday.
Yes. All data written to the EMR goes through encrypted channels. Your EMR's existing security and access controls apply. No patient data is stored outside your EMR or shared with third parties.
Workflow
Patient intake
Structured intake capture and EMR summary for staff review and filing.
Integration
EMR and EHR integrations
Direct write of appointments and new patient demographics to your system.
Capability
New patient scheduling
Automated booking and intake for first-time callers.
Next step
Arizona medical practices
What changes for an Arizona practice: coverage, compliance and the local market.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
