Weekend Coverage
Your weight loss practice takes calls during business hours, but new patients call on weekends looking for consultation slots. MedReception's AI receptionist answers every weekend call, books appointments into your EMR, creates new patient records with demographics, and returns intake details as a structured summary for your clinical team to review before the first visit.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Weight loss consultations often start with a phone call. Practices that answer weekends capture new patients who call when they have time to think about their goals. Katie answers every weekend call, so you never lose a lead to voicemail.
Weight loss programs require detailed intake: current weight, target weight, previous attempts, medications, allergies, comorbidities. Katie asks your custom questions on the call and returns answers in a structured, EMR-pasteable summary. Your clinical staff review and file before the first visit, not during it.
New patient records, appointment times, and demographics write directly to your EMR. No manual entry, no duplicate records. If you use athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, Nextech, ChARM, Amazing Charts, Azalea Health, Eye Cloud Pro, or HealthQuest, the integration is built in. Using a different EHR? Custom integration available: want MedReception integrated with your system? We build custom EHR integrations; book a demo and we will scope yours.
Katie captures intake and routes calls according to the rules you set. Your clinical team reviews all summaries before filing, no autonomous chart changes, no clinical decisions made by the AI. You decide what goes in the chart and when.
MedReception is EMR-independent. If your practice switches systems, Katie stays with you. No rework, no retraining, no lost configuration. Your AI receptionist moves to your new EMR.
Every weekend call answered
No voicemail, no missed new patients on Saturday or Sunday
Appointments sync to your EMR
New patient records and demographics write directly; no manual entry
Structured intake summaries
Medical history, goals, and medications captured and formatted for clinical review
Named EMR integrations built in
Or custom integration scoped for your system
Katie answers the call, asks your custom intake questions (medical history, current weight, goals, medications, allergies), books the appointment into available slots, and sends a confirmation to the patient. She does not provide medical advice or make clinical decisions. Your clinical team receives a structured summary to review and file before the first visit.
You set the rules for urgent escalation. Katie can route calls based on keywords or caller input to an on-call provider, an urgent care number, or an emergency line. You control the routing; Katie follows your protocol.
Launch takes about one week from signup. The EHR connection and your practice phone number are ready in 1 to 3 days. Registering your number for patient texting takes about 5 business days. Once live, Katie answers every weekend call immediately.
Weekend calls are included in your plan. Managed plans include a monthly block of minutes, then a per-minute rate. No setup fee. After the pilot, you can move to a reduced-cost annual plan priced on your actual minutes once usage settles after the third month.
Katie still answers every call, handles intake, and sends booking requests that your staff enter into your EMR. Custom integration available: want MedReception integrated with your system? We build custom EHR integrations; book a demo and we will scope yours.
Workflow
Patient intake
Capturing intake details during the call itself.
Integration
EMR and EHR integrations
How the receptionist fits alongside your record system.
Capability
New patient scheduling
How a first-time caller becomes a booked appointment on one call.
Next step
Arizona medical practices
What changes for an Arizona practice: coverage, compliance and the local market.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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