Mesa AZ
Capture new patient information during the phone call, book appointments automatically, and write demographics to your EMR. No paper forms, no callback delays.
The AI asks all screening questions during the booking call. Patient arrives with demographics already in your chart, not a clipboard of forms to fill out.
New patients are booked in minutes, not days. Insurance and contact info are captured in real time. Your schedulers don't chase down missing information.
Your staff gets a clean, pasteable summary of the new patient intake — not a voicemail transcript or handwritten note. They review, file to the chart, and prepare for the visit.
Confirming the appointment details at the time of booking — provider, date, time, reason — catches errors and patient hesitation immediately. Higher show rates mean better chair time utilization.
Demographics written to EMR
Name, DOB, phone, appointment date and reason sync automatically
Insurance captured on the call
Staff reviews and verifies; not auto-populated to chart
Structured intake summary
Chief complaint, reason for visit, and screening flags returned for clinical review
Named EMR integrations
New patient records sync with athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and others
Name, date of birth, phone number, email, reason for visit, insurance carrier, and emergency contact. The AI also asks screening questions for allergies, current medications, and chief complaint. All of this is returned as a structured summary for your staff to review and file.
No. Insurance is captured on the call and handed to your staff as part of the intake summary. Your team verifies it, checks eligibility if needed, and files it in the chart. This protects PHI and ensures accuracy before it enters your system.
Yes. The AI checks your availability calendar and books the slot in real time while the caller is on the phone. Demographics are synced to your EMR immediately. No separate confirmation call or email needed.
The AI checks your EMR against the caller's phone number. If a match is found, it pulls up the existing record and schedules without re-asking basic demographics. First-time callers get the full intake.
The AI flags questions it cannot resolve — like referral verification or complex plan rules — and notes them in the intake summary. Your insurance specialist or clinical staff takes it from there before the visit.
Core Workflow
Patient intake
AI-powered intake workflows, EMR syncing, and structured data capture
Workflow
New patient scheduling
Automated new patient booking and intake for medical practices
Next step
Arizona medical practices
What changes for an Arizona practice: coverage, compliance and the local market.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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