Med Spa Intake

Every new patient call answered, qualified, and booked, day, evening, or weekend

Med spas in Corpus Christi answer new patient intake calls 24/7 with AI that captures skin concerns, treatment goals, and consent, then books appointments directly into your schedule. No missed leads. No intake forms left incomplete.

By MedReception AI, physician-built by Paul Toomey, MDPublished

How it pays back

Convert Every Call Into a Booked Appointment

New patient calls don't wait for an available staff member. Katie, the MedReception AI receptionist, answers immediately, captures what the caller needs (Botox, laser hair removal, chemical peels, microneedling, or other services), qualifies the fit, and books the appointment into your system. Your team reviews the intake summary and confirms the consultation is ready to go.

Structured Intake That Your Team Can Act On

Every call returns a summary that includes the caller's name, phone, skin concerns, treatment interests, medical history, and any notes about urgency or special requests. Your staff doesn't re-ask questions or hunt for information; they have what they need to prepare for the consultation and discuss financing or packages.

Bilingual New Patient Intake for Your Community

Corpus Christi practices serve Spanish-speaking patients. MedReception handles calls in English and Spanish on the same line, so a bilingual caller never waits for a Spanish-speaking staff member. Intake is captured in the language the caller chose, and your team sees exactly what was discussed.

24/7 Intake Without Staffing Around the Clock

Evening and weekend calls come in while your team is off. AI answers, qualifies, and books new patients into your open slots. Your team starts their day with a full schedule and structured intake summaries ready to review. No more Monday morning voicemail catch-up.

Free Lifetime Edits and Optimization

Your intake workflow is custom-built for your med spa and your services. As your practice grows or your service mix changes, our team adjusts the intake questions, routing, and booking rules at no extra cost. You're never locked into a template.

Every call answered

New patient calls don't ring unanswered or go to voicemail

Appointments booked end to end

Intake qualified, patient confirmed, calendar updated, new record created

Structured intake summaries

Skin concerns, treatment goals, and medical history ready for your team to review

Bilingual call handling

English and Spanish on the same line, no caller transferred or delayed

Frequently asked questions

Does the AI book appointments directly into our calendar?

Yes. Katie books the appointment into your system, creates a new patient record with name, phone, date of birth, and contact info, and returns a structured intake summary. Your team reviews the summary, confirms the appointment details, and prepares for the consultation. The appointment is already on your schedule.

What if a caller is interested in multiple services or isn't sure what they want?

The intake captures all the caller mentions: Botox, laser hair removal, chemical peels, microneedling, or other services. Your team reviews the summary and can discuss options, pricing, and packages during the consultation. The AI doesn't make clinical recommendations; it gathers what the caller is interested in and books them with the right provider or time slot.

How does bilingual intake work?

MedReception speaks English and Spanish. A bilingual caller can speak either language, and the AI responds in that language. The intake summary is recorded in the language the caller used, so your team sees exactly what was discussed. There's no automatic language detection; the caller simply speaks, and the AI follows.

What if a caller calls after hours or on a weekend?

The AI answers the same way it does during business hours. It qualifies the new patient, captures intake, and books into your open appointment slots. Your team starts their day with a full schedule and intake summaries ready. No voicemail backlog, no missed weekend leads.

How long does it take to launch?

Launch takes about one week from signup. Your EHR connection and practice phone number are ready in 1 to 3 days. Registering your number for patient texting takes about 5 business days. You'll be answering calls and booking new patients within the first week.

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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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