Riverside, CA Med Spa Phone Booking
MedReception AI answers every new client call, qualifies treatment interests, captures intake data, and books the appointment end to end. Your staff reviews a structured summary and the client is already on the schedule.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Front desks field heavy call volume, especially during lunch and after hours. MedReception answers every inbound line simultaneously, so no new client inquiry goes unanswered. The caller books or is offered a callback time.
Katie asks your intake questions on the call, captures skin concerns and treatment goals, and returns a clean summary your staff can paste into the chart. No double entry. No client repeating their history at check-in.
We configure Katie's intake flow, appointment types, and routing rules for your specific services and schedule. Your team gets white-glove onboarding and unlimited free edits for life. Launch takes about one week from signup.
MedReception is HIPAA compliant, verified by Compliancy Group, and signs a BAA. All intake data is captured securely on the call and returned as a structured summary for your staff to review and file.
Every call answered
Unlimited simultaneous calls, day and night, no voicemail dead ends
Appointment booked end to end
Client confirms date, time, and any prep instructions before hanging up
Intake structured and pasteable
Treatment goals and skin concerns ready for your clinician
13+ EHR integrations
New patient records and appointments sync directly to athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, and more
Yes. Katie answers every call, qualifies the client, and captures intake. If your EHR is not on our integration list, Katie sends a booking request to your staff, who enter the appointment and confirm with the client. Custom integration available: want MedReception integrated with your EHR? We build custom EHR integrations; book a demo and we will scope yours.
Katie answers the same way, 24/7. During business hours, she books into your open schedule. After hours or during lunch, she offers a callback time slot, and your staff confirms the next business day. No calls go unanswered.
Launch takes about one week from signup. Your EHR connection and practice phone number are ready in 1 to 3 days. Registering your number for patient texting takes about 5 business days.
Yes. MedReception speaks 59 languages, including Spanish and English. A bilingual line answers in both languages. Katie does not translate mid-call; the caller reaches a line that handles their language natively.
MedReception is EMR-independent and portable. If you change EHRs, Katie's intake templates and routing rules stay with you. We reconfigure the integration to your new system, and you keep your AI without rebuilding it.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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