New Client Experience
AI captures new client intake during the booking call—name, skin profile, goals, and service interests. Staff receive structured data so first consultation is efficient, personalized, and focused on results.
AI captures skin profile and goals during booking. Your provider sits down for a consultation, not an intake interview. Better client experience, faster path to treatment decision.
New clients who go through structured intake on the call feel invested and informed. They receive confirmation, pre-appointment instructions, and know what to expect. Show rates improve and last-minute cancellations drop.
AI asks about medical history, medications, allergies, and previous procedures. High-risk information is flagged for provider review before the appointment. No surprises in the consultation room.
Provider reads intake summary before client arrives. They know client's goals, skin type, and concerns. Consultation feels tailored, not generic—higher confidence in treatment recommendations and booking rates.
Complete New Client Profile
Contact, skin profile, goals, and medical history captured in one call
Structured Intake Summary
Skin profile, concerns, and medical history returned for staff review and filing
Pre-Appointment Instructions Sent
Confirmation and preparation guidance delivered to new client automatically
Contraindication Flags
Allergies, medications, or risk factors highlighted for provider before consultation
Name, phone, email, date of birth, skin type, skin concerns, treatment goals, previous cosmetic procedures, allergies, medications, and service interests. It's conversational, not a form—feels natural during the booking call.
No. Intake is complete during the call. If your clinic prefers a digital form or consent, clients can receive it via email or sign on iPad at check-in. Appointment time is saved for consultation, not paperwork.
AI captures what it can and flags complex items for provider review before the appointment. Medical questions beyond AI scope are noted for your team to discuss during the consultation.
Contact info, name, phone, and date of birth are created in your EMR as a new patient record. Skin profile, concerns, and medical history are returned as a structured intake summary for your staff to review and file into the chart.
Yes. They can call back to clarify or add information, or your team can update records before the appointment. The system supports last-minute changes without disrupting the schedule.
Booking confirmation, appointment details, pre-appointment instructions (what to avoid, how to prepare), service overview, and what to bring. Reduces anxiety and no-shows.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
