Aurora, CO Med Spa
Med spas in Aurora lose calls after 5 PM and on weekends because the front desk closes. MedReception AI answers every inbound call, captures what each caller wants and when, and books appointments or routes hot leads to your team. No more voicemail dead ends, no missed revenue.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Callers who reach a live voice book faster and feel heard. When your line goes to voicemail, they call the next med spa. MedReception answers every time, qualifies the caller on the spot, and books the appointment or logs the lead so your team can follow up first thing Monday.
Instead of scattered voicemails and callback notes, each after-hours call returns a clean summary: caller name, phone, what service they want, skin type or area of concern, preferred dates, and any budget or hesitation they mentioned. Your team reviews it in your CRM and moves forward without re-qualifying.
Your front desk stays closed after 5 PM. MedReception handles the phones. You pay only for the minutes the AI spends on calls, with no monthly seat, no training, and no turnover. Free lifetime edits mean your AI improves as your menu and policies change.
MedReception is custom-built for your practice. It knows med spa language: Botox, fillers, laser, skincare, body treatments. It asks the right follow-up questions and routes VIP or urgent callbacks to the right person, not to a queue.
Every call answered
No voicemail, no busy signals, no missed leads after hours
Qualified lead profiles captured
Treatment interest, timeline, and budget documented on every call
Appointments booked end to end
Callers confirm their slot; your schedule updates instantly
HIPAA compliant, verified by Compliancy Group
Client data and call summaries are secure and portable across EMRs
Yes. If you use athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, Nextech, ChARM or Amazing Charts, MedReception integrates natively and books appointments end to end. For other systems, Katie answers every call, captures the booking details, and your staff enter the appointment. Custom integration available: want MedReception integrated with your EHR? We build custom EHR integrations; book a demo and we will scope yours.
MedReception handles reschedule and cancellation calls the same way it handles new inquiries. It captures the caller's name, current appointment details, and their new preferred time or cancellation reason, then returns a summary to your team. Your staff confirm the change in your system the next morning.
MedReception speaks 59 languages, booking end to end in English, Spanish and Korean. A bilingual line answers in English and Spanish. The AI does not auto-detect language; your team selects the language during setup, and callers hear the greeting in both.
Launch takes about one week from signup. Your EHR connection and practice phone number are ready in 1 to 3 days. Registering your number for patient texting takes about 5 business days. Your team trains on the AI during that week, and we provide free lifetime edits as your services and policies change.
MedReception is EMR-independent. Your AI and all its rules travel with you. If you move to a different system, we reconnect the integration and your configuration stays intact. You do not rebuild or retrain the AI.
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