MedSpa Solutions
Capture detailed client information on every inbound call. AI collects preferences, skin concerns, prior treatments, and contraindications—then hands your providers structured, ready-to-review summaries.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Your aesthetic providers receive pre-screened intake data before the first appointment. They skip fact-gathering, dive into treatment planning, and provide faster recommendations.
The AI qualifies caller interests and budget signals during intake. Your team knows which clients are ready for full treatments, combos, or add-on services before they arrive.
The AI asks about allergies, medications, prior treatments, and contraindications. These critical safety details are captured and flagged, reducing clinical risk.
Detailed intake summaries arrive pre-structured. Your team reviews and approves instead of manually transcribing caller answers—saving time and reducing entry errors.
Comprehensive intake captured
Service interest, skin concerns, goals, prior treatments, and contraindications
Structured summary returned
Staff review and file summary before appointment, no manual data entry
Safety screening integrated
Allergies and contraindications flagged for provider review
Existing client identification
AI checks patient database to recognize repeat clients and history
Questions cover service interest, specific concerns (acne, wrinkles, pigmentation, etc.), prior aesthetic treatments, allergies, medications, and appointment preferences. You customize the questionnaire for your med spa.
You provide a list of relevant screening questions (pregnancy, skin conditions, recent procedures, medications). The AI asks these naturally during conversation and flags any red flags.
The AI checks your existing patient database and flags discrepancies (e.g., 'New address listed' or 'Prior treatment not mentioned'). Staff review the summary and follow up as needed.
The AI prioritizes essential safety and booking questions. Less critical preferences can be deferred. Callers can also request to speak to staff directly for complex situations.
Structured intake is returned as a summary your team reviews in your portal or EMR. Your staff review and file it before the appointment; appointment details sync to the patient record.
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Next step
Intake captured on the call
Capturing intake details during the call itself.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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