Med Spa
Med spas in Anaheim and across California miss calls during peak hours, lunch breaks, and evenings. MedReception AI answers every inbound call instantly, captures new client details and service interests on the call, and routes qualified leads to your team with structured intake ready to file. No more voicemail tag, no more lost bookings.
By MedReception AI, physician-built by Paul Toomey, MDPublished
Front desks field heavy call volume during lunch, after-hours, and weekend inquiries. Voicemail captures a voice message, not a booking. MedReception AI answers the phone, asks the right intake questions, and hands your team a new client ready to schedule. Inbound calls that used to drop now convert.
Katie (our AI receptionist) collects name, phone, date of birth, email, service interests, appointment preferences, and relevant health history during the conversation. That structured summary is returned for your staff to review and file. Your booking system gets the new client profile with contact and preference data. No manual form entry. No intake delays.
MedReception is custom-built per client, not plug-and-play. We learn your service menu, provider names, location setup, and intake questions during onboarding. Your AI asks about the right treatments, routes by provider availability, and escalates complex requests to your team. You control every intake rule and edit prompts for free, forever.
Health history, contraindications, and client contact details are captured on the call and returned as a structured summary for your staff. MedReception is HIPAA compliant, verified by Compliancy Group, and signs a BAA. Intake stays secure from the first ring to your chart.
Every call answered
Inbound calls routed to intake or escalation, no voicemail dead ends
New client profiles created
Name, phone, date of birth, and preferences written to your booking system
Structured intake summaries
Health history, service interests, and appointment preferences ready for staff review
EMR-independent and portable
Switch booking systems or EMRs, keep your AI and all intake rules intact
Katie answers every inbound call instantly, even during peak hours or after-hours. She asks intake questions, captures new client details, and routes the call to your team with a structured summary ready to file. Calls that used to hit voicemail now become bookings.
Katie captures name, phone number, date of birth, email, service interests, appointment preferences, referral source, and relevant health history or contraindications. That data is returned as a structured summary for your staff to verify and file. New client profiles are created in your booking system with contact and preference data.
Yes. New client profiles are created in your booking system with name, phone, date of birth, and service preferences. Health history and other intake details are returned as a structured summary for your staff to review and file. You control what data is captured and what your team handles.
About one week from signup. The phone number and booking system connection are ready in 1 to 3 days. If you want to enable client texting, that registration takes about 5 business days. During onboarding, our team learns your service menu, providers, and intake questions so your AI is ready on day one.
Yes. MedReception is HIPAA compliant, verified by Compliancy Group, and signs a BAA. Intake data is captured securely on the call and returned as a structured summary for your staff. Health history and client details stay protected from the first ring to your chart.
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Intake captured on the call
Capturing intake details during the call itself.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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