Chiropractic Practices
Chiropractic practices field heavy call volume during peak hours. Missed calls mean lost new patients. MedReception's AI receptionist answers every overflow call, captures patient demographics and injury history during the conversation, writes appointment and patient data to your EMR, and hands off a structured intake summary for your staff to review. No forms to fill. No callbacks. No dropped leads.
By MedReception AI, physician-built by Paul Toomey, MDPublished
When your team is busy with patients, the AI answers. Callers hear a greeting, not a busy signal or voicemail. New patient intake starts immediately. By the time your staff reviews the summary, the appointment is already on the schedule.
The AI asks about the injury, onset, current symptoms, and relevant medical history in a natural conversation. Patient demographics and appointment details write to your EMR automatically. Your staff receives a clean, structured summary they can review and file before the patient arrives.
Front desk staff no longer juggle overflow calls while scheduling existing patients. The AI handles intake and booking. Your team has time to greet patients in person, verify insurance, and prepare rooms. MedReception is custom-built for your workflow and includes free lifetime edits, so the intake questions and routing rules stay aligned with your practice.
Every call answered
Overflow calls don't go to voicemail or busy signals; new patients connect immediately
Intake captured on the call
Chief complaint, injury history, and medical details collected in one conversation, not forms or callbacks
Appointment booked and confirmed
Patient leaves the call with a scheduled visit and knows when to arrive
EMR-ready data
Demographics and appointment details write to your EMR; intake summary structured for staff review
Yes. The AI asks for insurance carrier, policy number, and group ID during the call. That information is captured and handed to your staff for verification. Photo ID is also captured on the call and provided to your team.
You set the rules. If a caller indicates an urgent condition or requests to speak to a clinician, the AI can escalate the call to your staff immediately, or route it to an on-call number. Your team controls when and how calls are escalated.
Appointment details and patient demographics (name, date of birth, phone, address) write to your EMR if you use athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, SimplePractice, TherapyNotes, Accuro, pMD, PS Suite, or Nextech. The structured intake summary (chief complaint, medical history, allergies, medications) is returned as EMR-pasteable data for your staff to review and file. If you use a different EMR, custom integration is available; book a demo and we will scope yours.
Launch takes about one week from signup. Your phone number and EMR connection are ready in one to three days. Registering the number for patient texting takes about five business days.
Yes. MedReception is custom-built per practice. Your intake script, routing rules, and escalation triggers are set up during onboarding and can be edited anytime at no extra cost. Our team handles optimization and updates throughout the lifetime of your account.
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Solution Deep Dive
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Next step
Booking new patients on the first call
How a first-time caller becomes a booked appointment on one call.
Next step
Intake captured on the call
Capturing intake details during the call itself.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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