Kareo Integration
Replace your voicemail system with an AI receptionist that answers calls, captures patient data, and writes appointments directly to your Kareo calendar—no callback delays, no lost bookings.
Callers stop playing phone tag. They speak to AI, get an appointment time confirmed, and hang up done. No waiting for a callback, no wondering if they'll hear back today or tomorrow.
Inbound calls are no longer a support cost; they are a revenue event. Routine calls book into Kareo. Urgent calls reach clinical staff. Nothing falls into a voicemail folder.
Instead of listening to 10 voicemail messages and transcribing them, staff see a list of completed bookings and new patient records already in Kareo, ready to confirm or refine.
Many phone systems charge per voicemail box or storage. Replacing voicemail with AI reception also removes that recurring cost.
Every call answered
No voicemail; inbound calls handled by AI or routed to staff
Real-time Kareo booking
Appointments confirmed on the call and synced to Kareo within seconds
New patient intake captured
Name, DOB, phone, and medical history collected and returned as a structured summary for staff review
After-hours call queuing
Voicemail replacement for evening and weekend calls; all data synced to Kareo at open
You can disable voicemail entirely or keep it as a fallback for calls AI can't handle (e.g., after the office is fully closed). Most practices disable it and find AI handles all calls.
No. AI answers the call, qualifies the request, and either books an appointment or transfers to staff. If no staff are available, AI offers a callback time or takes a structured message.
AI logs all off-hours calls. Staff see a summary each morning with attempted callers, messages, and any bookings that were made. All data is in Kareo or a call log.
Yes. MedReception integrates with standard phone systems. Calls can be recorded per your compliance and retention policies.
Setup typically takes 1–2 days. MedReception integrates with your Kareo account and existing phone system. Staff onboarding is minimal because AI handles the work, not them.
Dedicated Kareo Page
AI receptionist for Kareo
How MedReception integrates with Kareo to replace voicemail and power real-time appointment booking.
Workflow Alternative
Replacing voicemail with an AI receptionist
Detailed guide to eliminating voicemail dead ends with AI reception.
Next step
How appointments get booked on the call
Booking, rescheduling and calendar rules the receptionist applies on every call.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
