Kareo Integration

Stop losing revenue to unanswered phones and no-show patients

Answer every call that reaches your practice, confirm appointments via text or call, and keep your Kareo schedule full and accurate.

Never miss a call again—AI answers during business hours too
Automated appointment reminders and confirmations reduce no-shows
Cancellation backfill: AI rebooks open slots from your waitlist
Call details and no-show patterns logged in Kareo for trend analysis
Callable patients retrieved from Kareo, reminders sent automatically
Reduces front-desk burden of reminder calls and confirmations

How it pays back

Stop leaving revenue on the table

Every call that reaches your phones—during or after hours—gets a prompt response. Callers either book an appointment or are queued for a callback. No dead ends.

Fewer no-shows through proactive confirmation

AI sends reminders 24 hours before and 2 hours before each appointment. Patients can confirm or reschedule via text, and your staff reviews the changes in real time to update Kareo.

Waitlist becomes an asset, not a burden

When an appointment cancels, AI automatically offers the open slot to the next waitlisted patient. If they confirm, your staff updates Kareo. If they decline, the AI moves to the next person in line.

Every call answered

Day, night, weekends—no missed calls

Appointment reminders sent

Proactive confirmation reduces no-show rate

Cancellations backfilled

Waitlist offered open slots automatically

Kareo-tracked trends

See no-show patterns by provider, time, or patient type

Frequently asked questions

How does the AI know which patients to remind?

MedReception retrieves your Kareo schedule daily. For each appointment in the next 48 hours, the AI gets the patient's phone number and preferred contact method from Kareo, then sends reminders on your configured schedule.

Can patients confirm appointments via text?

Yes. The AI sends a reminder text with a link or reply option. Patients can confirm, decline, or reschedule via text. Changes are logged in your MedReception dashboard and available to your staff in real time for Kareo entry.

What happens when a patient cancels?

The AI records the cancellation and immediately offers the open slot to the next waitlisted patient. If no waitlist exists, your staff is notified of the open slot and can manually fill it. Your staff updates Kareo.

Is no-show data available in Kareo?

No-show patterns are tracked in your MedReception dashboard. Your staff can log no-show notes in Kareo's patient record to see which patients consistently miss appointments and adjust scheduling or follow-up accordingly.

Bring this to your practice

See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.

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