Kareo Integration

Collect new patient name, DOB, and contact info during the call and sync to Kareo automatically

AI receptionist gathers new patient demographics while scheduling and writes appointment bookings and patient creation (name, DOB, phone) to your Kareo patient record. Structured intake summaries (history, symptoms, medications) are returned for your staff to review and file.

How it pays back

Patient Record Ready Before First Visit

Name, DOB, and phone are already in Kareo. When the patient arrives, your staff opens an existing record instead of creating one from scratch.

Faster Check-In for New Patients

Demographics already verified on the call. Check-in staff confirm details instead of re-collecting them.

Structured Intake for Clinical Review

Chief complaint, medical history, and questionnaire answers are captured as a structured summary and returned for your clinical staff to review and file into the chart.

New patient demographics synced

Name, DOB, phone written to Kareo on first call

Patient record pre-created

Kareo chart exists before patient arrives

HIPAA-compliant data collection

All demographics encrypted in transit to Kareo

Frequently asked questions

Does the AI create a new Kareo patient record or just populate fields in an existing one?

If the patient is not already in Kareo, the AI creates a new patient record with name, DOB, and phone. If they're already in the system, it updates the phone number if needed.

What if a caller says they're a returning patient but isn't in Kareo?

The AI treats them as new and creates a Kareo patient record. Your staff can merge records later if the patient already existed under a different name or spelling.

Does the AI capture insurance on the first call?

The AI captures insurance information during the call and returns it as a structured summary for your staff to review. Insurance information does not auto-populate Kareo—your staff enters it during new patient setup.

How long does it take for demographics to appear in Kareo?

Demographics sync within seconds of the call ending. Your staff should see the new patient record in Kareo immediately.

Can the AI update patient demographics if a caller provides new contact info?

Yes. If the AI recognizes a returning patient and captures new phone or address info, it updates the Kareo patient record.

Related reading

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