Practice Fusion
MedReception captures new patient details during the AI-answered call and writes core demographics (name, phone, date of birth) directly to Practice Fusion, eliminating manual patient record creation by your front desk.
New patient records are created in Practice Fusion during the call. No duplicate entry by multiple staff members. Staff open the chart to find demographics already in place.
Information captured once by the AI and written directly to Practice Fusion. No transcription between call notes and registration forms.
Patient arrives for their appointment and is already in the Practice Fusion system. Check-in focuses on updated address, insurance, and consent rather than name and phone re-verification.
Front desk staff no longer spend time on post-call data entry. They handle patient questions, billing, and clinical support instead.
Three-field write
Patient name, date of birth, and phone number sync to Practice Fusion
First-call capture
Demographics recorded during the booking conversation, not after
Duplicate prevention
New patient record created once in Practice Fusion, linked to future calls
The AI captures name, date of birth, and phone as required fields for the appointment booking. Your custom intake questions can ask for address, employer, emergency contact, and other fields. Those answers are returned as a structured summary for staff to review and add to the patient record.
The AI checks for duplicates by phone number and name. If a patient is found, the existing record is linked to the call. If not found, a new record is created with the provided demographics.
Yes. MedReception uses encrypted API calls to write to Practice Fusion over a secure connection. All data in transit and at rest is protected. Practice Fusion itself is HIPAA-compliant and BAA-covered.
Yes. Staff can edit the patient record in Practice Fusion at any time. The AI-written data is a starting point; your team maintains full control.
No. Insurance information is captured on the call and returned as a structured summary for staff. Staff review and enter insurance into Practice Fusion manually to ensure accuracy.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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