Practice Size
Sized for one to three providers: month-to-month, no on-premise hardware, EMR-synced booking, and urgent triage that works without custom configuration.
Retire aging on-premise phone systems. AI runs cloud-native; your team uses any phone line or VoIP service.
No more voicemail dead ends. AI answers after-hours, lunch breaks, and weekend calls; escalates urgent cases to staff.
Callers book directly; new appointments and patient demographics auto-write to your chart. Staff verify and confirm.
Medical history, symptoms, and questionnaire responses returned as a clean summary your staff pastes into the EMR—no re-entry.
Every call answered
Day or night, no voicemail dead ends
Appointment booking writes to EMR
13+ EHR integrations available
New patient data structured and ready
Staff review and file in seconds
HIPAA-aware by design
Call encryption, PHI handling, and audit logs
It replaces your IVR (the automated menu tree). Your office phones, lines, and VoIP service stay the same. The AI answers and routes calls; your staff take transferred calls normally.
No. MedReception AI learns your practice's routing (e.g., 'press 1 for appointments, 2 for billing') and rebuilds it automatically, or we configure it once. No technical setup required.
13+ integrations including Epic, Cerner, NextGen, Athena, Practice Fusion, and others. We confirm your EHR during onboarding.
All patient information is encrypted in transit and at rest. Call recordings and captured data are retained per your practice's compliance policy (HIPAA, state privacy law). You control retention and deletion.
Simply adjust your plan. No contract lock-in; you scale up or down month-to-month as your practice grows.
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