Integration
Manual data entry slows intake and risks errors. An AI receptionist integrates with your pain management EMR to book appointments, create patient records with demographics, and capture structured intake summaries—all synchronized in real-time.
The patient hangs up. The appointment exists in your schedule. The record exists in your patient database with name, DOB, and phone populated. Your staff opens their EMR and sees the new patient and appointment time already there. The AI-captured intake summary arrives as structured text for your team to review and file. Zero transcription errors, zero double-entry.
Before the patient walks in, your team has the AI-captured intake summary: prior procedures, pain history, imaging status, and current medications. No rushing to pull records or call the patient with follow-up questions.
The AI has live read-access to your schedule. It knows which providers are booked, on vacation, or in surgery. It never offers a slot that isn't real, and it blocks appointments instantly—no overbooking, no double-schedules.
Every interaction is logged, encrypted, and compliant with HIPAA. Your IT and compliance teams can audit call records, data transfers, and system access—required for medical-legal protection.
Named EMR integrations
athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, pMD
Appointment synced in real-time
Schedule updated instantly, no delays
Patient record auto-created
Demographics, phone, DOB written directly to EMR
HIPAA-aware by design
Encrypted data transfer, audit logs, compliance-ready
We have named integrations with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, TherapyNotes, Accuro, and pMD. Each of these integrations is typically ready in 1 to 3 days, and most practices go live about a week after signup. Contact us to confirm your specific system and timeline.
The following data writes directly to your EMR: appointment booking (date, time, provider, patient ID) and new patient record creation (name, date of birth, phone number). The intake summary (prior procedures, pain history, imaging status, medications) is returned as structured text for your staff to review and file—this ensures clinical oversight before it enters the permanent record.
Insurance information and photo ID (driver's license, insurance card) are captured on the call but not auto-written to the EMR. Your front desk receives this data in the intake summary and handles verification manually—this maintains your control over insurance workflows and compliance.
The AI receptionist has live read-access to your EMR schedule. When a patient calls, the system shows only available slots for the requested provider and date. It reserves the slot immediately upon booking, so no other calls or your staff can accidentally double-book.
Yes. All data transfers between the AI system and your EMR are encrypted using HIPAA-standard protocols. Call recordings, patient data, and logs are stored securely and are subject to audit trails for compliance review.
Integration
EMR and EHR integrations
Full list of supported systems and data sync details.
Platform
All integrations
Complete integration and API capabilities.
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Next step
Pain management practices
How call handling differs for pain management practices.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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