Customization
AI intake protocols are customized per specialty. Dermatologists ask about skin history; orthopedic practices ask about injury and mobility; psychiatry practices ask about mental health and medications.
No wasted questions. Every intake question is relevant to diagnosis and treatment in your field. Provider gets the history they actually need.
Specialty-specific intake reveals patterns and details a generic form would miss. Provider can start thinking about diagnosis before the visit.
Patients feel heard when the AI asks specialty-relevant questions. Shows the practice understands their condition.
Provider doesn't need to spend chair time drilling into history. Specialty intake has already surfaced the essentials.
Psychiatry intake includes safety screening; orthopedics includes worker's comp status; dermatology includes sun protection history—exactly as your specialty standards require.
Intake adapts to specialty type
Dermatology, orthopedics, psychiatry, primary care, physical therapy, and more
Structured summary matches your documentation needs
Questions and answers organized the way your specialty expects
Specialty-relevant follow-ups
AI clarifies details that matter for diagnosis and treatment
Configurable per practice
Your specialty protocol, your standards, your workflows
During setup, we work with your practice to define the intake questions and flow for your specialty. Dermatologists might ask about lesion characteristics and family history; orthopedists ask about injury and prior treatment; psychiatrists include safety screening. The AI then follows this protocol on every call.
Yes. Your team can update the questionnaire in your settings anytime. Changes take effect on the next call. This allows you to refine intake based on what works for your workflow.
Yes. You can set up different intake protocols for different specialties or providers. When a patient calls, they're routed to the correct protocol based on the department or provider they're calling for.
Absolutely. Psychiatry practices can include suicide/safety screening; pain management can include substance use history; all practices can include HIPAA acknowledgment and consent language. Your protocol, your compliance.
The AI flags that the answer is unknown and moves on. Your staff can clarify at check-in or during the visit. The summary flags what's missing so nothing falls through the cracks.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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