Patient Intake
An automatic sync is only useful if you can tell that it worked. You specify which demographics sync, every write is logged with a timestamp and a confirmation status, and a failed integration notifies your staff instead of silently dropping the record.
Each write carries a timestamp, the fields it covered and a status. That turns "the integration is working" from a belief into something a staff member can check against a specific patient in a specific minute.
The expensive integration failure is the quiet one, where records stop arriving and nobody notices for a week. If the connection has an issue, your staff is notified rather than discovering it at a check-in desk.
Your team specifies which demographics and data types sync during setup. Clinical content is always returned as a summary for review rather than auto-populated, so the boundary is a configuration and not a surprise.
Patient information captured on the call is retained in the platform regardless of sync state, and can be entered manually or re-synced once the connection is restored.
New patient registration automated
Demographics and appointments write directly to your EMR on confirmation
Clinical summaries returned same-day
Medical history, allergies, and medications captured and structured for staff review
EMR-ready data entry
All captured information formatted for immediate chart filing by your staff
Named EMR integrations
athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD, and more
Your staff can review the sync log in the MedReception dashboard and verify the record in your EMR. Each sync entry includes a timestamp, the data fields written, and a confirmation status.
Your staff is notified immediately. The patient information is still captured in the platform and can be entered manually or synced once the connection is restored, so a failed write does not become a lost record.
Yes. During setup your team specifies which demographics and data types auto-sync. Clinical information is always captured and returned as a summary for staff review and filing, never auto-populated without verification.
No. Insurance details are captured on the call or uploaded by the patient in the portal. Your staff receives the information and verifies it before entering it into the insurance section of the chart.
Name, date of birth, phone number, address, and the appointment details including date, time and provider. Clinical history, allergies and medications are captured during the call and returned as a structured summary for staff to review and file.
Integration Hub
EMR and EHR integrations
Named EMR platforms with real-time appointment and demographic sync.
Core Workflow
Patient intake
Automated intake and registration for new and existing patients.
Next step
Booking new patients on the first call
How a first-time caller becomes a booked appointment on one call.
Related
After-Hours Intake Forms: Capturing New Patient Data While You're Closed
New patients who call after hours can complete intake forms over the phone.
Related
AI Intake Forms That Sync with Your EMR
AI-captured appointments, new patient records, and demographics write automatically to your EMR.
Related
Eliminate Manual Data Entry: AI-Captured Intake Forms Sync to Your EMR
Manual intake form data entry wastes staff time and introduces errors.
Related
New patient demographic data synced directly to your EMR during the call
AI receptionists create or update patient records in your EMR automatically—name, date of birth, phone, address, and insurance carrier.
Related
Automatic New Patient Record Creation During AI Receptionist Intake
The AI receptionist captures name, DOB, phone, and address during intake and instantly creates a new patient record in your EMR—no manual chart…
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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