EMR Integration
AI intake captures multiple data types. Appointment details and demographics are synced to your EMR; insurance and photo ID are captured in the MedReception portal and handed to staff. Clinical history, symptoms, and questionnaire responses are returned as structured summaries for staff review and filing.
Appointment, name, DOB, phone, and address sync directly to your EMR from the intake call. Staff verify, not re-type.
Medical history, chief complaint, allergies, and medications arrive as a structured summary. Your staff review for accuracy before filing to the chart. This protects data integrity and ensures your documentation standards.
Insurance information and ID photos are captured, encrypted, and uploaded to the portal. Staff download and verify, keeping sensitive ID data out of your EMR until necessary.
Appointments and demographics flow to your EMR through a single integration; the intake summary is handed to your staff in the MedReception portal to review and file. No manual exports needed.
Automatic EMR write-back
Appointment booking, demographics (name, DOB, phone, address) sync on call confirmation
Structured summary for filing
Chief complaint, medical history, allergies, medications formatted for staff entry
Named EMR integrations
athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, pMD
Insurance and ID portal storage
Secure capture; staff verify and file per your protocol
No. Insurance details and policy numbers are captured during the intake call and uploaded to the MedReception portal. Staff review the information, verify coverage, and enter insurance into your EMR according to your workflow. This keeps sensitive data compartmentalized.
Photo ID is captured during the call and securely uploaded to the portal. Staff download the image for identity verification and retention. The ID photo does not auto-populate your EMR.
No. The AI captures chief complaint, medical history, allergies, medications, and responses to custom questions on the call. This information is returned as a structured, pasteable summary. Your staff review and file it into the chart according to your documentation standards and provider preferences.
MedReception integrates with athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, ModMed, Practice Fusion, Jane, Office Ally, TherapyNotes, Accuro, and pMD. Check the integrations page or contact sales for your specific system.
The auto-sync set is fixed: appointment bookings, new patient creation, and demographics (name, date of birth, phone). Insurance, photo ID, and clinical content such as chief complaint, history, allergies, and medications are captured on the call and returned as a structured, EMR-pasteable summary for your staff to review and file. What you can customize is how that summary is organized—section order and level of detail—to match your chart template.
Integration
EMR and EHR integrations
Full list of supported EMR systems and how data flows between MedReception and your chart.
Workflow
Patient intake
End-to-end intake automation from call to EMR and the operational benefits for your practice.
Next step
All integrations
The systems the receptionist connects to.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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