Patient Intake
AI receptionists capture intake data during the call and write appointment bookings and new patient demographics directly to your EMR. Clinical information—chief complaint, history, allergies—is returned as structured text ready for your staff to review and file in seconds.
The moment a patient confirms their time slot, the appointment appears in your EMR calendar. No staff member needs to re-enter the booking. Your schedule is live and accurate from first contact.
Name, date of birth, phone number, and initial appointment details are written to your EMR. Your staff doesn't manually create the patient in your system; the AI handles it. Check-in becomes rooming, not intake.
All captured intake data—chief complaint, medical history, allergies, medications—is returned as a structured summary that your staff can review and file in your EMR in seconds, not re-type from a form.
Appointment and demographics written to EMR
Booking confirmed and new patient record created during the call
New patient auto-created
Demographics (name, DOB, phone) written to EMR; clinical data prepared as summary for staff to file
Named EMR integrations
Direct write-back to AdvancedMD, athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, and others
Staff focuses on chart completion
Booking and patient creation completed; no form re-entry required
The AI writes appointment bookings and new patient demographics (name, DOB, phone) directly to your EMR. Clinical information—history, allergies, chief complaint, symptoms—is captured during the call and returned as a structured summary that your staff reviews and files in the chart. This keeps the clinical note under staff control while automating data capture and entry.
MedReception integrates with AdvancedMD, athenahealth, eClinicalWorks, Elation, Cerbo, Hint, Tebra, and others for direct write-back of appointments and new patient demographics. For a complete list of named integrations and integration timelines, see our EMR integrations page.
The AI books appointments based on real-time availability pulled from your EMR calendar. If a slot is shown as available when the patient confirms, the booking is accurate. Your staff can edit the appointment in your EMR afterward if needed, just as with any manual booking.
Insurance information is captured on the call and returned as part of the intake summary. Your staff can add it to the patient record in your EMR, or the patient can upload their insurance card in the MedReception portal. Insurance details are captured for your review and entry, not auto-populated to your EMR.
Yes. The appointment and patient record are created in your EMR like any other entry. Your staff has full access to edit, move, or update appointments and patient details before or after the patient arrives.
Integration
EMR and EHR Integrations
Full list of EMRs that accept direct write-back of appointments and patient demographics from AI receptionist calls.
Core Topic
Patient Intake
How AI intake workflows eliminate manual data entry and reduce check-in friction.
Operations
Front Desk Workload
Shift front desk focus from data entry to patient experience and clinical support.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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