Workflow

Capture detailed foot and ankle history on the first call

AI collects new patient demographics, chief complaint, injury history, comorbidities, and current medications during the booking call. Appointment details and patient demographics write to your EMR; medical history and insurance info are returned as a structured summary for staff review and filing.

How it pays back

Completed intake before the patient arrives

Your staff spend less time repeating history questions in the exam room. Clinical time focuses on physical exam and treatment planning.

EMR populated with key demographics

Name, date of birth, phone number, and appointment are written directly to your EMR. Manual data entry is eliminated.

Medical history captured as structured summary

Prior injuries, surgeries, diabetes status, medications, and allergies are returned as a structured summary for your clinician to review and finalize.

Insurance info captured for verification

Carrier and ID are captured on the call and handed to your billing staff, so eligibility checks happen before the visit.

Appointment written to EMR

Patient demographics and booking details synced automatically

Structured history summary

Chief complaint, injury timeline, prior surgeries, medications captured

Insurance details collected

Carrier, group number, and ID recorded for billing verification

Ready for clinical staff

Intake summary available for clinician review before exam

Frequently asked questions

What happens to the insurance information the AI captures?

Insurance carrier, group number, and ID are captured during the call and returned to your staff as structured data. You verify eligibility and process through your normal workflow. This information does not auto-populate the EMR chart—your staff review and file it.

Does the AI ask about prior foot and ankle surgeries?

Yes. The AI asks about prior surgeries, date of surgery, which foot or ankle, and any ongoing issues from the surgery. This is returned in the structured summary for the clinician.

How does the AI handle diabetes or neuropathy questions?

The AI is configured to ask whether the patient has diabetes, how long, and whether they have neuropathy or circulation concerns. These are flagged in the summary so your clinician can assess diabetic foot risk.

Does the structured summary go into the patient chart automatically?

No. The summary is returned to your staff as structured, EMR-pasteable text. Your clinician or MA reviews it, verifies accuracy, and files it into the chart according to your workflow.

Related reading

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