Workflow
Replace paper pre-op forms with AI phone intake that captures surgical history, medication list, allergies, and NPO status, returning structured data your staff can review and file into the chart.
Surgical history, allergies, medications, and comorbidities are documented and reviewed before pre-op holding. No delays because the patient forgot medications or the chart is incomplete.
Your anesthesia team and surgeon see bleeding history, prior anesthesia complications, and other red flags in advance. Time for risk mitigation, not last-minute discoveries in holding.
AI confirms the patient has been NPO since the specified time. This is documented in the chart. If compliance is uncertain, your pre-op nurse can intervene before surgery, not delay the OR schedule.
Pre-op nurses spend less time repeating intake questions and more time focused on vital signs, IV placement, and patient comfort. Admission is faster; OR start time is predictable.
Medication reconciliation captured
AI captures all current meds, supplements, and herbal products. Your pharmacist reviews before the patient is prepped.
Allergy screening documented
Every patient is asked about drug allergies, food allergies, latex, and contrast sensitivities on the pre-op call.
Structured intake ready for filing
AI-generated summary is formatted for your staff to paste into the EMR chart in seconds.
Surgical history captured
Prior surgeries, anesthesia complications, and bleeding events are documented before the patient arrives.
Typically 24 to 48 hours before the scheduled procedure. You configure the timing and the AI initiates the call. If the patient doesn't answer, the system logs the attempt and tries again at your specified interval.
The AI flags any new allergies, medication changes, or concerning symptoms (like chest pain or recent fevers) in the structured summary it returns to your staff. Your clinical team reviews the flag and contacts the patient or surgeon immediately if needed.
The pre-op questionnaire responses are captured by the AI and returned as a structured summary. Your pre-op nurse reviews this summary and files it into the patient's chart in your EMR. The timestamp of the AI call is also recorded. Patient demographics and appointment details are synced to your EMR.
The AI documents NPO status and medication adherence on the call. If the patient reports they ate after midnight or forgot a medication, this is flagged in the summary and your pre-op team can decide whether to proceed, reschedule, or consult the surgeon.
Yes. The AI calls from your practice number, never leaves clinical details in voicemail, and encrypts all patient data in transit and at rest. Every pre-op call is logged and auditable.
Yes. The pre-op questions are configured by your practice. You can tailor screening for hemorrhoid procedures, colorectal cancer surveillance, inflammatory bowel disease cases, or emergency diverticulitis surgery.
Core Workflow
Patient intake
Structured medical history and medication capture on the first call, ready for clinical review.
Integration
EMR and EHR integrations
Pre-op intake data is captured and returned as a structured summary for your staff to file; patient demographics and appointments sync to your chart.
Next step
AI receptionist for surgical practices
How call handling differs for surgical practices.
Related
Post-op follow-up automation for surgical practices
Replace manual post-op phone rounds with AI-driven follow-up calls that screen for fever, bleeding, pain, and other red flags, escalating urgent…
Related
Surgical scheduling without the phone queue
Let patients and referrers book colorectal procedures anytime — nights, weekends, holidays — while the AI captures procedure details, insurance…
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
