Workflow
Let patients and referrers book colorectal procedures anytime — nights, weekends, holidays — while the AI captures procedure details, insurance information, and appointment confirmations sync to your OR schedule.
A patient calling at 6 PM on Friday gets an appointment booked and confirmed instantly. Your OR schedule is updated in real time. Monday morning, your staff sees a pre-populated schedule with all appointment details and insurance data ready for review.
Gastroenterologists, primary care, and urgent care refer to you 24/7. The AI answers, captures the patient info, confirms surgeon availability, and schedules. Your referral volume is no longer limited by front desk hours.
By the time your pre-op nurse meets the patient, insurance information and prior auth details are already captured and ready for your team to review. Your billing staff can verify eligibility before the procedure.
Your surgical schedule is booked evenly throughout the week because the AI fills available slots immediately, not days later when a human caller finally reaches a patient.
Every call answered, every referral captured
Day or night, incoming calls are answered and routed immediately. No referral voicemails.
Appointments synced in real time
When an appointment is confirmed, it flows to your EMR and OR schedule simultaneously.
Insurance data structured and ready
Member ID, group number, and verification details are captured and returned for your billing team's review.
Double-bookings eliminated
The AI checks real-time OR availability against your EMR; no two surgeries are assigned the same slot.
Yes. The AI answers and books available slots anytime. If all your surgical time is full, the AI offers the next available date or presents a cancellation waitlist option. Your staff sees the booking in your EMR and surgery schedule the next morning.
When a PCP or gastroenterologist calls to refer a patient, the AI greets them, captures the patient's name and procedure details, confirms which surgeon and procedure type, checks your OR availability, and schedules. The referral data is timestamped and available for your staff to review.
The AI captures insurance information — member ID, group number, date of birth — and returns this as structured data for your billing team or pre-op staff to review and verify with the insurance carrier.
If a patient calls to cancel or reschedule, the AI updates your EMR in real time, opens that OR slot for re-booking, and documents the change. Your staff is alerted if the cancellation affects pre-op prep or staff schedules.
When a patient confirms an appointment via the AI, the booking is written directly to your EMR. Patient demographics (name, DOB, phone), procedure type, surgeon, and appointment time sync immediately. Your staff can see the pre-populated schedule and appointment details.
If a patient mentions prior complications, medication allergies, or other clinical details during scheduling, the AI captures these and flags them in the appointment summary for your staff to review. Your clinical team can then reach out if additional pre-op evaluation is needed.
Core Workflow
Automated patient scheduling
Book patients around the clock without phone queues or scheduling delays.
Integration
EMR and EHR integrations
Appointments and demographics sync to your surgical schedule and EMR.
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See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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