Stop losing patients during peak call times. AI answers every lunch-hour call, captures full intake, and books confirmed appointments.

Yes. The AI captures the patient's preferred date and time, checks your calendar, and books the appointment directly into your EMR and schedule. New patients are created with name, date of birth, and phone. Your staff review the call summary and patient intake before the visit.

The AI is trained on gastroenterology workflows. It asks about prior endoscopies, scope type, prep concerns, and any symptoms relevant to the visit. Answers are captured in a structured summary for your clinical team to review. If the call requires immediate clinical judgment, it routes to your staff based on urgency rules you set.

Before the appointment, the patient receives an SMS and email reminder with the date, time, and any prep instructions. Patients who confirm or reply are flagged for your team; those who don't receive a follow-up call or text. Engaged patients show up.

The AI answers immediately, captures their name, reason for the call, and preferred appointment time. If they need to speak to a clinician right away, the call is routed to your team based on urgency rules you've set. Otherwise, they're booked and confirmed, and your staff follow up with the summary.

The AI captures insurance details on the call and returns them in a structured summary for your staff to review and file. Insurance is not auto-populated into the chart; your team controls what goes into the record.