Integration
Every appointment confirmed on a call writes instantly to your EMR. Patient demographics (name, DOB, phone) sync automatically. New patient data is captured as a structured summary for your staff to review and file. Named EMR integrations: athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and others.
AI-booked appointments appear in your EMR instantly. No separate spreadsheet, no manual syncing, no staff checking a voicemail to remember to add the booking.
Name, DOB, and phone confirmed on the call and written to the chart. Staff spend less time verifying or correcting patient information at check-in.
New patient information—chief complaint, allergy alerts, medication list, reason for visit—is returned as a pasteable summary. Staff review, add clinical context, and file. No data is lost.
Insurance details captured during the call are available to billing staff before the patient arrives, speeding eligibility verification and reducing claim delays.
Named EMR integrations
athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMed, and others
Appointment write-back
Confirmed bookings sync to your EMR; patient name, DOB, phone auto-populate
Patient demographics auto-sync
Name, DOB, phone populated without staff re-entry
Structured intake summary
Chief complaint, allergies, meds returned for staff chart filing
No. The AI captures clinical information (chief complaint, allergies, medications, symptoms) on the call and returns it as a structured summary. Your staff review, add context, and file it in the EMR. This protects chart integrity and ensures compliance.
Appointment bookings, patient name, date of birth, and phone number sync automatically. Insurance information is captured and handed to staff; clinical notes are returned as a summary for staff review.
Not usually. MedReception handles most EMR integrations through standard APIs. For some systems, a brief IT conversation may be needed to authenticate the connection, but setup is straightforward.
Check the integrations page for the full list. If your system isn't there, contact the MedReception team to discuss custom integration options.
Yes. The AI can book recurring appointments, flagged appointment types, and provider-specific slots. Your EMR's appointment type configuration determines what options the AI can offer.
The AI syncs with your EMR's real-time availability before confirming a booking. If a slot is blocked, double-booked, or closed, the AI knows not to offer it and suggests an alternative time.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
Want the numbers first? See plans and pricing
