ModMed Integration
MedReception AI captures caller intent and writes confirmed appointments directly to your ModMed schedule. Eliminate double-entry and sync patient demographics automatically.
Your front desk doesn't re-key appointment details captured on the AI call. The booking lands in ModMed ready to confirm.
Name, date of birth, and phone number write to ModMed automatically. Your staff adds insurance and clinical notes during the chart build.
Staff stops managing voicemail and call logs. The AI handles routine scheduling; only complex or urgent cases route to a person.
ModMed's live availability drives the AI's booking logic. Callers hear accurate open slots and confirm on the first call.
Direct EMR write
Appointments and patient demographics (name, DOB, phone) sync to ModMed instantly
Structured call capture
Insurance, symptoms, and history returned as pasteable notes for clinical staff review and filing
Named EMR integrations
ModMed, Athena, Epic, eClinicalWorks, Elation, Cerbo, Hint, Tebra, AdvancedMD, and more
Live escalation ready
Complex calls route to staff; routine bookings complete without human touch
Confirmed appointment details (date, time, patient) and new patient records (name, date of birth, phone number) write directly to ModMed. Insurance information, clinical history, and prior auth requests are captured during the call and returned as a structured summary for your staff to review and file into the chart.
Yes. The AI queries your ModMed schedule in real-time and only offers open slots to callers. Once confirmed, the appointment is locked into ModMed immediately.
The AI detects the conflict and offers the caller the next available options from ModMed. If no suitable slot exists, the call escalates to your front desk or is added to a callback list.
Yes. Callers can cancel or reschedule existing appointments. The AI updates ModMed in real-time and notifies your team of the change.
Insurance details are captured on the call and returned as a structured summary. Your staff reviews the information and enters it into ModMed during new patient setup or at check-in.
EMR Integration
AI receptionist for ModMed
Full platform overview and ModMed-specific features.
Integration Hub
EMR and EHR integrations
See all supported practice management systems.
Next step
How appointments get booked on the call
Booking, rescheduling and calendar rules the receptionist applies on every call.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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