Colorado Metro
Practices in Aurora can deploy an AI receptionist to answer calls, schedule appointments, and capture new patient details without expanding front desk staff. Works with 13+ EMRs, HIPAA-compliant by design.
Your phone rings 24/7 without recruiting after-hours staff. Calls answered before they drop to voicemail or a generic queue.
Appointments sync directly to your calendar. New patient names, DOBs, and phone numbers write to the chart automatically; staff review and file structured intake summaries captured during the call.
Urgent calls escalate to staff. Existing EMR integrations mean no new vendor login or dual-entry burden.
Every call answered
No voicemail, no missed opportunity
EMR-native scheduling
Appointments write directly to your calendar
HIPAA-aware by design
Compliant from first ring
No. Insurance details are captured during the call and returned as a structured summary for your staff to review and file manually. This keeps sensitive payer data secure and lets your team verify coverage.
Yes. We integrate with eClinicalWorks, Athena, AdvancedMD, Elation Health, and 8+ other platforms. Appointment and new patient demographic sync happens automatically.
The AI answers and routes urgent calls to your on-call provider or escalates to your voicemail/callback system. Non-urgent calls can be scheduled for the next business day or added to a callback queue.
All calls are HIPAA-compliant. Data is encrypted in transit and at rest, and stored in SOC 2 Type II–certified infrastructure. Call recordings and patient details follow the same audit and retention policies as your EMR.
Minimal. Your team continues their normal workflows. Urgent calls escalate to staff as they always have. Appointment bookings appear in your EMR calendar as usual. Patient intake summaries arrive ready to file.
Next step
Booking new patients on the first call
How a first-time caller becomes a booked appointment on one call.
Next step
How appointments get booked on the call
Booking, rescheduling and calendar rules the receptionist applies on every call.
Next step
Taking load off the front desk
Where front-desk time actually goes.
Next step
How patient data is handled
Compliance posture and how PHI is treated.
See how MedReception AI handles after-hours calls, scheduling, intake, and patient communication for medical practices like yours.
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